System Administration: Served as the admin in charge of the company’s Microsoft account, including maintaining and configuring SharePoint sites, managing user permissions, and ensuring data security and compliance.Automation & Reporting: Utilized Microsoft Power Automate to build automated workflows that improved process efficiency. Employed Microsoft Query to build financial, inventory, and sales reports, providing actionable insights and supporting data-driven decision-making.Business Process Optimization: Identified opportunities to streamline internal operations through the adoption of cloud solutions and automation tools, resulting in improved productivity and cost savings.ERP System Documentation & Training: Authored the ERP system handbook and led company-wide training sessions to ensure all team members were proficient in using the system effectively, boosting overall operational efficiency.E-commerce and Supply Chain Management: Leveraged extensive e-commerce and supply chain experience to optimize logistics, enhance vendor relationships, and support fulfillment operations for both self-owned e-commerce platforms and Amazon Vendor Central.Stakeholder Collaboration & Communication: Effectively engaged with business stakeholders and senior leadership to align technology initiatives with company objectives, ensuring seamless project execution and adoption of new solutions.

Curriculum Expansion: Expanded curriculum from 8 to 12 sessions by conducting market analysis and recruiting top-tier educators, enhancing program quality. Collected, transformed, and combined marketing data sources to compare campaign performance across channels.Sales Growth: Doubled annual sales to $1.5 million through strategic team collaboration and innovative marketing initiatives.Curriculum Transformation: Transitioned online courses to on-campus summer programs, successfully launching with over 60 students participating in the inaugural summer camp. Employed a mix of Waterfall and Agile methodologies to ensure on-time project delivery on-time.Market Expansion: Navigated expansion into competitive North American and Chinese K12 education markets through online seminars, strategic partnerships, and a specialized sales team. Expanded a 50,000-family online community, playing a crucial role in program promotion.Team Management: Effectively managed a multi-location team, coordinating with various stakeholder teams to achieve project goals, ensuring clear communication between departments and maintaining orderly project execution.Experience with Microsoft O365: Administered and managed the company’s Microsoft 365 account, overseeing SharePoint maintenance and configuration. Optimized document management and collaboration by structuring SharePoint libraries and deploying workflows, enhancing team efficiency and productivity.

R&D and Product Design: Implemented both Waterfall and Agile methodologies, successfully launching the HiSquare platform 3.0 version targeting students studying abroad and college associations with event planning requirements. Onboarded 50 organizations in the first month.Marketing Campaigns & Branding Events: Orchestrated marketing campaigns, driving over 300 events within the first 3 months and significantly boosting user engagement. Hosted key branding events, enhancing brand visibility and solidifying market position through partnerships with 80+ institutions.Data Analysis: Analyzed market competition and international data to create actionable insights via custom dashboards, helping event organizers create better events.Team Management: Effectively managed a multi-location, cross-time zone team, coordinating with various stakeholder teams to achieve project goals, ensuring clear communication between departments and maintaining orderly project execution.

• Planned and executed 3 art exhibitions in New York, Beijing, and Shanghai, showcasing talented artists.• Assisted artists in building websites and enhancing their social media presence for increased visibility.• Collaborated with artists to curate engaging exhibitions, fostering a vibrant artistic community in New York.

• Prospected and pursued new clients and deals, utilizing cold outreach to create opportunities.• Reached a $100,000 cooperative promotion agreement with China UnionPay.• Wrote and produced content for various purposes.• Developed and implemented marketing and communications strategy for Chihuo in New York.

• Set up camera, lighting, audio, and Tricaster for studio shoots at New York Institute of Technology.• Managed equipment maintenance and transportation, ensuring smooth operations.• Organized and coordinated shoots efficiently to meet project deadlines.

• Pitched and developed innovative ideas for recipes and cooking video content to engage and grow the audience.• Collaborated with the Editorial Director at Legend Zest to execute editorial strategies and increase user engagement.• Tracked the competitive landscape, analyzed trends, and identified opportunities within the culinary space.

• Assigned and edited Art Calendars and Exhibition Reviews for The Art Newspaper China, ensuring high-quality content delivery.• Managed the magazine's editorial calendar and production schedule, optimizing workflow efficiency.• Coordinated with international departments to ensure timely publication of magazines in different regions, enhancing global reach and impact.