Han-Yu Chen Email & Phone Number

Taiwan

- Facilitate rapid and efficient resolution of urgent orders by maintaining robust communication channels with global stakeholders.- Foster seamless collaboration across departments to streamline operations and maximize efficiency.- Utilize data-driven analysis of market trends and customer demands to formulate strategic supply plans aligned with corporate objectives.- Innovate processes and optimize costs to drive operational efficiency and maintain competitiveness in the market.- Proactively assess and mitigate potential disruptions in the supply chain through the development of agile contingency strategies.

台灣 臺北市

- Led a six-member business development team, consistently exceeding performance targets, with Q4 2021 achieving 500% of KPI objectives.- Played a pivotal role in expanding Lalamove’s services across major cities, including Hsinchu, Taichung, Tainan, and Kaohsiung, securing a strong order foundation for new service region- Developed precise decision-making and communication strategies, driving each team member to exceed sales goals. Successfully acquired 100+ new enterprise clients each month during Q1-Q2 2022.- Implemented tailored business strategies that resulted in a 15% year-over-year increase in regional revenue and significantly enhanced Lalamove’s market presence in northern Taiwan.

台灣 臺北市

- Provide B2B and B2C clients with logistics solutions, including trial solutions and budget management/planning

台灣 臺北市

台灣 台北市

- Expanded the client base by acquiring new corporate clients, including high-profile companies such as Sony Taiwan, Penhaligon's, I-Mei Foods, and Taiwan Mobile..- Achieved a conversion rate over 60%, consistently outperforming the sales team and contributing to company-wide sales growth during 2020-2021- Enhanced account management processes, increasing customer usage and retention with a 95% quarterly retention rate, helping drive client loyalty and repeat business.- Organized cross-industry partnership projects, securing domestic and cross-border logistics agreements that resulted in a 30% increase in total orders during Q4 2020.

台灣 台北市

- Responsible for the seasonal campaigns, increasing social media brand engagement by 50% during peak periods.- Served as the key point of contact for digital marketing partnerships, organizing stakeholder meetings, setting objectives, and monitoring performance to ensure success.- Managed social media and LINE official accounts, boosting customer conversion rates by 20% within one year through targeted campaigns and engagement strategies.

台灣 臺北市

- Regularly updated the sales team’s customer relationship management system to maintain accurate and timely data.- Lead the government partnership intern projects, organizing and executing a nationwide campus tour to promote the company and its initiatives among students.

Master Of Science - Ms, Supply Chain And Logistics Management, Merit

Activities and Societies: Warwick Taiwanese Society 華威台灣同學會 SecretarySupply Chain Management, Logistics & Operations Strategy, Procurement.

學士學位, Department Of Forestry

Activities and Societies: 1. Director of Chung Hsing Alumni Association (2015-2016) - Develop club policies - Plan annual schedule.

High School Diploma, High School

Activities and Societies: Rotary International RYEYear between high school in Taipei Municipal Chenggong High School. Program done.