- To develop and implement training and development programs and activities leading to the advancement and development of talent at ADX to promote organizational learning and capability building across all levels.- Lead the effective implementation of Human Capital Department policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.- Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.- Identify and assess the employees’ training and development needs through training needs analysis, job analysis, and appraisal schemes and produce a resourced and budgeted annual training plan based on needs identified for individuals, teams, and ADX’s vision and mission.Design and build awareness on ADX’s career pathing framework (Succession Planning and Career Development) to ensure transparency of career mobility options, internal vacancies and support the growth of the internal talent pool.

•Developed frameworks, processes, and tools to effectively measure and monitor the employee performance &development.•Developed (Technical/Behavioral/Leadership) Competency Framework for all sectors functions•Implementation of Artificial Intelligent Talent Management system for performance management and capability building •Design and Implement DOH employee Career plan and Succession Planning strategies and execute coaching framework •Identifying Training Needs Analysis for DOH in the light of the results of CBA, in line with the requirements of organizational development, monitoring and implementation of staff training programs.•Improve staff performance and develop their skills and enable them to contribute to the overall strategy of the company.•Ensure performance management including global best practices, analyzing current status, identifying areas of development, running benchmarking exercise •Implement new initiatives aligned with Performance management best practices•Analyze the Learning & Development achievements and recommend correction action for gaps•Lead and execute the Talent Management and Learning & Development Strategy for DOH. •Responsible for HR projects planning, initiate and implementation (bell carve mechanism, Golden check, employee excellence allowance, Design HR strategic, vision, mission and value …)

Working on various HR projects and tasks as follows:• Implementation of new performance management System– SAP system• Super Admin for Performance Management System (SAP) handling all technical and HR issues for the system• Cleaning the employee data in ADERP system and update the employee information frequently• Review Organization structure, Job Family, Job evaluation, job grading and develop job descriptions. • Develop new policies, procedures based on Abu Dhabi HR law for all HR activities such as Recruitment, Learning and development, Performance management, Employees Relation and Organization development, compensation and benefits as per Abu Dhabi HR Law • Develop Competency framework (behavioral and Technical) Dictionary for all DMT and municipalities• Develop Career Development Plan and Succession Planning for the required employee• Identify Critical jobs, create career path and develop succession plan • Design and development plan for talented employee• Develop Strategic plan for the HR department and ensure the relevancy with the DMT strategic plan • Develop training plan, manpower plan and recruitment plan for all DMT and municipalities

•Implementing the procedures in all HR transaction including employee relations, promotion, reassignment, transfer, replacement plans, termination, and manage all records and personnel files, and all the necessary job relations to develop special working environment within the foundation.•Contribute to the preparation of Manpower planning, recruitment plan, salary scale review, annual training plan and performance evaluation cycle•Follow up the implementation of the department's operational plan and provide monthly report to the strategic management and corporate performance department •Complete actions on recruitments, implementation of training plan, implementation of annual performance cycle and make suggestions develop the strategy of HR Department•Contribution to review and propose amendments to the HR policies and procedures in accordance with the objectives of the Foundation under civil service law of the Emirate of Abu Dhabi.•Assist HR Director to review and updating organizational structure, implementation of activities related to the preparation of HR plans and determine the manpower needs in accordance with established procedures and coordination with the Finance Department.•Reevaluate the new jobs created as a result of the working conditions change or merger and allocate them in the grading scale and update its job descriptions•Prepare recommendations after completing interviews for the new candidates and refer them to the human resources Committee for approval•Prepare all reports of HR Department with improvement recommendations and present to the HR committee and Board of Directors

Preparation of the performance cycle timetable in accordance with the implemented performance management framework and follow-up on the staff's commitment to the specified deadlines Develop and implement detailed communication plans and training sessions at key stages of performance management to ensure that employees’ evaluation is done properlyManage the identification of career progression ladder to get to know the course career optimized for each employee in the company during the period of employment.Contribute to provide advice and guidance to managers of the various departments and divisions in the company on how to set goals for the employee and proper evaluation. Study and develop ways to measure performance constantly through studies on best practices in the market while ensuring compatibility with the requirements of SAAED.Review and analyze the results of performance evaluation and to draw conclusions about the overall performance of staff in all departments and divisions in the company and make recommendations to the head of the department in this regardUpdate the functional families to categorize posts by knowledge and experience requirements and ensure conformity to human resources policies and proceduresSelect career ladder to identify the optimal career path for each employee in the company.Development and updating the organizational structure to identify critical positionsKeep abreast of current developments in the field of talent development and improvement suggestions to the managementIdentifying and preparing the training plan (training need Analysis) for all employee according to their needs and the needs of the company Estimated annual budget proposal for the HR department (manpower planning budget, Compensation and benefit budget, training budget)Preparation of the Department's operational plan commensurate with the company's strategic planReview training ROI and provide detailed reporting result to the Management

• Evaluating and interpreting learning & development related data for assisting in decision making• Developing & implementing:o TNA Plans for attaining learning and development needs within DAS through employee analysis and feedback tools and performance management schemes o Preparing Annual training plan and training calendar• Follow up & Track the training effectiveness after 3 months from the training date• Imparting training to managers, supervisors & employees on performance management program issue, how to conduct various appraisal phases and how to deal with inadequate performers• Sustaining training records, carrying analysis and forwarding reports accordingly• Maintained online and in-house learning library, including records of materials issued/received.• Handling the training courses inside & outside the company and outsourcing the learning logistical needs as per requirement• Recommending departments on better methods to set their KPIs • Employees job description based on their duties and responsibilities • Accountable for formulation of human performance improvement initiatives for Group • Accountable for preparation of company ‘s monthly newsletter (Achieve-one step to excellent) on a monthly basisEmiratisation function (prepare intake plan for UAE national and grading scales)• Preparing & executing the following:o Recruiting UAE national for the required positiono Plan for all UAE national upon joining based on their positiono Prepare an Personal Development Plan for all UAE national prior to their joining for the first yearo Responsible to implement and follow up all succession plans

•Collated the written feedback related to various training sessions and forwarded the same to Learning & Development Manager •Maintained coordination with IT and assists/participates in update, roll-out and management of success factors•Recommended solutions for development & year-round management of performance management process •Recognized the venue requirement for learning programs, selects venues, negotiates venue price and liaises with chosen venues •Accountable for online & in-house learning library that involved records of materials issued & received•Served as the Oracle HRMS Implementation Super User and Key Team Member•Executed the following:oHayakkum Project (New Employee Orientation/Induction Program)oAl Fahim Training Centre Project•Ascertained delivery of all performance objectives forms as per deadline•Assured that all employees have completed the setting objectives stage and report progress to Manager•Collaborated for quarter performance appraisals and probationary period appraisals •Developed ongoing status until completion during mid & end of year evaluations and Oracle documents •Provided support to members in communicating measurement standards and key performance indicators •Administered & verified the integrity of data to be reported and evaluated the HR management before distribution•Maintained track of all training courses conducted throughout Al Fahim and developed their documents Reporting:• Ensured that the automated Learning Management System holds accurate information about the learning offerings and programs at all times. This includes setting up course records and processing trainee bookings. • Provided records and produce management reports as required.• Collected written feedback for various training sessions and consolidated the report and present it to the Learning & Development Manager. • Tracked all training courses conducted throughout Al Fahim and documents them in a report.

Key Achievements:oSupports training team by assisting and following up on actions and duties of the training department.oProvides and maintains direct communication between AHRT and other departments with respect to training. oArranges for actions to be taken by training staff through coordination within the training department i.e. training requests, missions and assists in implementation of such actions.oParticipates in the preparation of the training budget and follows-up the relating payment requisitions and updates accordingly. oProvides assistance by making reservations, memos, letters, and payment requests.oCo-ordinate, monitor and follow up On Job Training Activities.

Worked as customer service officer handling all bank product inquiry and issues