Co-designed and facilitated Design Sprint week, fostering innovation within the organization.Led stakeholder meetings, establishing clear design objectives and timelines.Developed and facilitated workshops, enhancing brainstorming and problem-solving skills.Created visually engaging assets and design deliverables for diverse purposes.Led UI/UX design for a gamification platform aimed at career development, ensuring user engagement and retention.

Provided professional customer service by promptly addressing inquiries from customersand internal staff via phone and email.Oversaw administrative tasks, including document scanning and routing of business correspondence, ensuring efficient office operations.Demonstrated proficiency in interpreting legal instruments, agreements, memoranda of un-derstanding, and internal policies for governing bodies.Established and maintained organized filing systems, both… Show more Provided professional customer service by promptly addressing inquiries from customersand internal staff via phone and email.Oversaw administrative tasks, including document scanning and routing of business correspondence, ensuring efficient office operations.Demonstrated proficiency in interpreting legal instruments, agreements, memoranda of un-derstanding, and internal policies for governing bodies.Established and maintained organized filing systems, both electronic and paper-based, for records, reports, and documents, facilitating easy retrieval and efficient workflow. Show less

Adhered strictly to established protocols for contacting newly diagnosed COVID-19 case patients, meticulously documenting all communication attempts and timelines.Utilized standardized scripted templates to conduct interviews, ensuring consistent and thorough questioning while demonstrating professionalism and empathy throughout interactions.Collaborated effectively with a diverse team of colleagues to achieve collective goals and effectively address challenges pertinent to our… Show more Adhered strictly to established protocols for contacting newly diagnosed COVID-19 case patients, meticulously documenting all communication attempts and timelines.Utilized standardized scripted templates to conduct interviews, ensuring consistent and thorough questioning while demonstrating professionalism and empathy throughout interactions.Collaborated effectively with a diverse team of colleagues to achieve collective goals and effectively address challenges pertinent to our mission objectives. Show less