Hannah Duncan Email & Phone Number

Utilizing AI tools such as Midjourney and Photoshop for creating, editing and enhancing visual content quality. Assisting in the design and implementation of challenges within the digital platform to engage and excite users. Contributing to the selection of new game content, including new arrivals and exclusive in-app purchases (IAPs), ensuring a dynamic and fresh user experience. Supporting production pipelines across dynamic teams, facilitating smooth collaboration and workflow. Handling data entry and game input, including basic programming, using platforms such as Unity to ensure accurate content integration and functionality.

Toronto, Ontario, Canada

Responsible for running Tendtests (user beta tests) with TRU LUV community in #SelfCare the App. Scaled, hosted, and moderated user tests, integrating feedback and tests results with the team of developers to optimize on our features. Recruited users and managed the database plus logistics.Monitored and moderated community platforms, including social media channels, forums,and user groups, ensuring a positive and supportive environment.

Toronto, Ontario, Canada

As an Executive Operations Assistant, I collaborated with cross-functional teams, including marketing, customer support, and product development, to align community initiatives with overall company goals. I managed bug reporting and triaging into Jira, promptly identifying and raising risks to the team when necessary.In addition, I provided tech support and troubleshooting, managed and organized various SharePoint and Dataroom sites with an emphasis on cybersecurity, and audited databases and spreadsheets. I developed and maintained process documentation to ensure adherence to company standards. I also completed a SharePoint Masterclass certification, enhancing my expertise in managing these platforms.

Toronto, Ontario, Canada

Transitioned to Canada and commenced hairstyling career at Toni and Guy, delivering personalized services and staying abreast of cutting-edge techniques and trends. Worked closely with Salon Managers to streamline business and marketing processes. Collaborated closely with clients to achieve their desired looks, mastering cutting, coloring, and styling. Provided exceptional customer service, contributing to the salon's success.

Scotland, United Kingdom

Transitioned from beginner hairstylist to Assistant Manager, showcasing proficiency in hairstyling, personalized client experiences, and diverse hair techniques. Excelled in team collaboration, leadership, and maintaining high customer satisfaction. Quick adapter committed to continuous learning and growth in the hair industry.

Dundee, Scotland, United Kingdom

Promoted to Junior Stylist in final year. Trained under Kay McIntyre, British Hairdressing Awards Hall of Fame member, at this multi award-winning salon.