Mahmoud Hanafi Email & Phone Number

At National Bank of Kuwait, customer satisfaction is our top priority. My role as a Customer Relations Officer revolves around managing customer demands and achieving set targets while delivering exceptional service. Leveraging my multilingual skills, I effectively connect with a diverse client base. With a background in political science, I adopt a diplomatic approach to handling various situations, ensuring every interaction is managed with care and professionalism.I bring extensive experience in crafting clear and impactful communication, a skill honed over five years in customer relations and previously as a sales specialist. I thrive on the challenge of turning customer expectations and feedback into actionable insights that drive service improvement and foster long-term relationships.Additionally, I have over ten years of experience in researching and analyzing political and historical topics, as well as creating written and visual content in the same fields. This background has equipped me with strategic vision and analytical skills that enhance my approach to communication and relationship management. Whether you’re seeking a political and historical researcher, a dedicated banker, or a skilled content creator, I am ready to meet your expectations.