Hana Grombirova Email & Phone Number

Moravian-Silesian Region, Czechia

Moravian-Silesian Region, Czechia

Taking our highly customized ServiceNow for a little adventure towards Out of the Box set-up.In 2023 Stora Enso decided to outsourced parts of its services and follow markets best practices, become lean, competitive and efficient in regards to provide services for customers even better, faster, and more effectively.That led to a decision for selecting a strong external partner taking us from "AS-IS" customized setup through transition towards OotB approach where the main goals are: Flexible and efficient support strategy provided through OotB set-up.My role was taking over current ServiceNow set-up as a Service manager & being part of the tender for selecting a new partner. Now I am going to participate in the OotB project & coordinate related activities which may come.

Ostrava, Moravskoslezský, Česko

Being a part of this excitement journey, we started at Stora Enso is such an honor for me. Quite some work ahead to define and implement Identity & Access management but let's do it.

Ostrava-Město, Moravskoslezský, Česko

Working in a great team, in close cooperation with my colleagues, their knowledge, determination and excellence – I help to see the big picture for the lifecycle of IT Services and IT Products from demand to their next level or retirement. Lifecycle and process coordination ensure that IT services meet business requirements and secure coherence and cooperation between different parties which are needed for successful results.Helping to define common policies and procedures throughout the lifecycle and playing a key role in empowering cooperation and transparency between people and teams in service lifecycle stages and transitions.

Ostrava-Město, Moravskoslezský, Česko

Okres Ostrava-Město, Česká Republika

leading a team full of great people who inspire me every day. We (Access management team) manage accesses for several applications within the company (SAP, Fenix, Active Directory, OpusCapita, eArchive, BravoSolution,Winshuttle, Sustainability application).Responsible for following authorization processes.Direct communication with customers (colleagues from business) to discuss their needs in matter to provide them the best possible service from our side.

Ostrava

Team leader of Access management team which is part of EASD team (Enterprise Aplication Service Desk). AM team is responsible for access to SAP and Fenix accounts within the whole company and covers some technical responsibilities in SAP area. Part of the team responsibility is to administrate external Active Directory users and VPN access.

Okres Ostrava-Město, Česká Republika

Access Management team for SAP, Fenix

Okres Ostrava-Město, Česká Republika

Okres Ostrava-Město, Česká Republika

Responsible for VIP clients, finding new clients, price offers for clients of magazine advertising, price offers for clients of online presentation, communication with clients, monitoring competition, participation in exhibitions and fairs, filming reports for technical television StreamTech.tv.v.