Hanah Mills Email & Phone Number

London, England, Gb

Purfleet, England, United Kingdom

Organised large-scale conferences to expand business horizons. Established new accounts through robust networking to target new prospects. Fostered solid rapports with existing clients and suppliers to achieve performance goals. Spearheaded multiple aspects of operations including data-entry, booking attractions / flights as well as sea crossings by ensuring maximum client satisfaction. Oversaw sales department activities by processing quotes and customised packages for clients to accomplish revenue milestones. Served in the hotels team to search and book accommodations, negotiate rates, leverage contracts, and comply to terms and conditions.Key Accomplishments:Led multiple functionalities including as a brand ambassador, morale booster, multi-tasking, problem solving, and meeting deadlines.

Hemel Hempstead, England, United Kingdom

Provided ongoing administrative support to senior executives for attaining organisational success through management of daily operations and preparation of special reports.Generated daily and weekly forecasts to enhance revenue management. Performed analysis of booking patterns and market trends to improve overall market performance. Delivered a detailed weekly yield report to the managers and regional sales teams to support in driving key business initiatives.Key Accomplishments:Adept at delivering consistent results through high attention to detail.

Hemel Hempstead, England, United Kingdom

Handling incoming queries from Group Organisers and Coach Operators for Haven, Butlins, Warner & Oasis Holidays. Responding quickly and efficiently with queries and amendments. Processing booking forms and payments. Liaising with Haven Parks to ensure clients’ needs are met. Working as part of a team and continuing with the high level of customer service and attention to detail.

Hemel Hempstead, England, United Kingdom

Answering inbound calls from direct customers and agents. Processing bookings, taking payments, and upselling when possible. Inputting data. Maintaining high level of customer service.

Hemel Hempstead, England, United Kingdom

Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions, and sharing any relevant information with guests. Providing excellent waiting services to ensure customer satisfaction. Performing well in fast paced environment and working as part of a team.