Farhana Mansur Email & Phone Number

Cheras 9 Miles, MY

Kuala Lumpur City, Federal Territory Of Kuala Lumpur, Malaysia

• Ensure the timely and accurate updating of Credit Operations trackers for a range of products, including property, trade facilities, invoice financing, working capital, and Experian, in accordance with the monthly.
• Perform the duties of a "maker" or "checker" for loan contracts, ensuring full compliance and accuracy in documentation and processing.
• Execute Know Your Customer (KYC) processes and manage backend onboarding operations for borrowers and investors, focusing on maintaining speed and precision in all documentation and procedures.
• Prepare and submit weekly reports to Enterprise Singapore (Enterprise SG) for all disbursed loans.
• Handle ad-hoc calculations for early loan redemptions, particularly for Bolt.
• Deliver high-quality back-office customer support, emphasizing key financing milestones, such as offer acceptance, crowdfunding, and repayments, to ensure a positive customer experience.

Petaling Jaya, Selangor, Malaysia

• Receive, process, and record vendor invoices.
• Research as needed to resolve inquiries.
• Issue and record vendor and expense payments.
• Reconcile payment batches, ensuring proper payment.
• Process reimbursements promptly and accurately and respond to basic inquiries regarding expense reimbursements.
• Identify and resolve less complex errors and issues related to invoices, payments, and member/volunteer and staff reimbursements. Elevate more complex issues as needed.

• Respond to emails (KYC, IBG returns, changing bank accounts, settlements from customers)
• Update daily trackers.
• Review loan requests.
• Assess clientsʼ financial status.
• Contact clients to gather financing & documentation.
• Monitor the progress of existing loan/repayment

• Handling inquiries from customers & clients from SME companies (as the submission is from our salesperson).
• Credit check, create a case (if required)
• Call clients/salesperson if required ( regarding submission/inquiries)
• Prepare ad-hoc duties assigned by the Head of Sales/Manager.

Johor Bahru, Johor, Malaysia

• Handling inquiries & applications from clients and agents.
• Handling inquiries such as claims from clients and agents
• Handling new submission inquiries by clients and agents.
• Cashiering
• Prepare for any ad-hoc duties assigned by Assistant Manager

Johor Bahru, Johor, Malaysia

• Assist the Sales Coordinator/Assistant Manager and Manager in preparing proposals and invoices for clients.
• Prepare for handling inquiries assigned by Sales Coordinator/Assistant Manager and Manager.
• Call clients ( corporate company) to acknowledge about room rate for them to stay.
• Prepare and handle any ad-hoc duties assigned by the Sales Coordinator/Assistant Manager and Manager.

Johor Bahru, Johor, Malaysia

• During my internship at purchasing department, my duties was acknowledge and sorting for the purchase requisition, purchase order and invoices. I have to understand how the procurements staffs handling the.

Bachelor Of Business Administration - Bba, International Business

Diploma, Business Management