•Performing preventive and corrective maintenance works for ATC Central Systems in accordance with all quality and safety procedures. •Leading a technical Central team in performing tasks in compliance to the relevant policies and standards, Work Instructions.•Providing 1st line fault response and recovery in the event of equipment faults.•Scheduled Maintenance of Central system equipment, NVLE system. •Carrying out day-to-day monitoring of equipment performance and provide timely follow-up for any potential and detected faults.•Tracing and troubleshooting of faults reported by operation department and closing the work orders.•Troubleshooting and analyzing faults of Central ATC System and rectifying it. •Investigating faults on the systems and provide a comprehensive root cause analysis to supplier.•Conducting Material Quality inspection before and after delivery to site.•Resolve interface issues at Sub-System and System levels. •Performing required maintenance for Service availability system (SA) and coordinate with the supplier for any faults.•Wayside, Train and Central ATC Log file reviewing, and fault finding. •Installation /configuration of Red Hat Linux 5 •Configuration of NVLE system and OCC system. •Collecting CCU, CCB, TCU logs from trains.•As a maintenance trainer, conduct basic and refreshment trainings for maintenance team on APM driving and radio communication.

•Controlling all trains movement according to safety and operational procedures.•Monitoring and reacting to alarms from the Automatic Train Controller system.•Handling errors and breakdown in accordance with procedure.•Insertion and removal of trains to the main line including preparation and testing of equipment, reporting existing faults. •Monitoring and controlling the control room subsystems (ATS, SCADA, AFC, WEATHER, AMR) •Administering Traction power, switching ON/OFF according to safety and operational procedures. •Disseminating information to passengers at stations and in trains in case of error, delays, breakdown and emergency situations•Answer and if relevant forward safety related queries from passengers.•Creating Maintenance Management Information System (MMIS) notification for the malfunction and failure using SAP•Report incidents that impact the safety to the OCC supervisor. •Coordinate with maintenance teams and people on track side. •Handling of occ logbook.

•Attend the training as a Train Captain in Copenhagen (Denmark) Metro in the start-up of the project on 2011. •Involved in driving the trains in manual mode without any kind of signaling system and Participating in all tests (integration tests, commissioning tests) to move from Manual Operation to fully Automated Operation under the ATC system.•As a train captain trainer, perform Basic and refreshment training for the Train Captains on following: * APM Train driving in Bypass and ATP mode. * Operation Procedures. * Manual Operation of Switch machines. * APM vehicle awareness and troubleshooting. * Platform Screen Doors (PSD) * Station facilities maintenance including: fire Alarm system, escalators and elevators troubleshooting, * AFC system.•Control and monitor passenger’s safety, security and comfort in platforms and stations •Perform crowd control in the platforms and in the stations in coordination with the fellow Train Captain at the station. •Perform evacuation of platforms/stations if required •Perform corrective actions in terms of light maintenance of escalator, elevators, AFC System, Fire alarm system and PSDS •Ensure the application of safety and security requirements by the Railways Authority and Client •Collect and report lost property according to guidelines •Acting in accordance with Company plan, rules and procedures •Follow the instructions of the on-duty Supervisor and the Operation Control Centre

• Designing and Delivering Computer Training Programs: Developed and delivered comprehensive computer training programs to students at CBA College. Designed instructional materials, lesson plans, and hands-on exercises to facilitate learning and practical application of computer skills.• Instructional Delivery: Conducted engaging and interactive classroom sessions to teach computer concepts and software applications. Utilized effective teaching methodologies, multimedia tools, and interactive techniques to enhance student understanding and engagement.• Subject Matter Expertise: Demonstrated expertise in various computer-related subjects, including but not limited to operating systems, and office productivity software. Effectively conveyed complex technical concepts in a clear and understandable manner.

• Resolving Technical Issues reported by clients, both remotely and in-person. This involved troubleshooting hardware and software problems, identifying network connectivity issues, and providing step-by-step guidance to clients to resolve their technical challenges.• Customer Support by delivering exceptional customer service by patiently listening to clients' concerns, understanding their technical needs, and providing timely and accurate solutions. • Creating and updating technical documentation. This helped streamline the support process and provided clients with self-help resources, reducing the need for repeated support requests.• Training and Onboarding by conducting training sessions for new employees and clients, familiarizing them with the company's products and services. provided onboarding support to ensure smooth integration of new systems and technologies.