Hana R. Email & Phone Number

Texas, United States

San Jose, Ca, Us

San Jose, Ca, Us

San Jose, Ca, Us

Oakland, California, Us

o Managing cross-functional program as well as projects and ownership for end-to-end project lifecycle.o Managing 15 projects at PG&E with teams of over 30-40 stakeholders with an estimated value of ~ $ 32 milliono Utilize Primavera P6, SAP, Ariba, Unifier, Risk management tool and contract portal for Projects.o Managing vendors, parts’ procurement & project schedule to ensure program’s successful completion.o Track and prioritize issues, follow up with Engineering for resolution and communicate status to team.

San Francisco, California, Us

White Plains, Ny, Us

o Experience in managing 11 projects at New York Power Authority with teams over 25 stakeholders and an estimated value of over 23 million dollars.o Managed cross-functional program as well as projects and ownership for end-to-end project lifecycle.o Managed vendor execution teams with associated processes to ensure successful completion of program.o Track and prioritize issues, follow up with Engineering for resolution and communicate status to team.o Managed project schedule, identifying risks and communicating goals to project stakeholders.o Established timelines, RACIs, project plans & trackers, retrospectives for continuous improvement.o Managed installation, integration and managed/monitoring services of Nokia servers for noc (network operation center)o Co-ordinated procurement and deployment of Hitachi VM servers.o Managed overall program with NYPA(New York power Authority) teams for deployment of cisco routers and connecting 11 sites in overall in central and northern NY region o Executed high visibility projects within schedule that were high priority initiative.

o Trained and obtained Certification, Event Coordinator volunteer at networking events – The Expat woman, Hire Club, Product School, Saastr Conference.o Data analyst - Advanced SQL - Python Bootcamp; Stanford course on Project Managemento Social media strategist: Instagram, Facebook and Twitter Social media ad campaign organizer at non-profit artist group GAMA.

Edinburgh, Gb

Managed multiple projects and coordinating between different teamso Gathered requirements, tracking project progress and weekly status updateso Documented changes, issues and impact of the new functionality of the system Contributed to future growth by exploring new markets and product based feedback, reduced time to marketo Solved technical issues and evangelized sales to educate customers by giving product demonstration o Generated KPI reports, customized dashboards with weekly consultingo Authored and maintained customer presentation, FAQ as well as support documentation o Expertise with MS Office / Projecto Experience with Looker, Tableau, Salesforce, A/B testing in platform, A/B testing using Adobe test and Target, KPIs, DAU testing, game development tool – Unity; developed multiple games; attended Casual Connect 2016

San Jose, California, Us

o Product Teams: Entry Platform (Current and Next Generation), (FAS2200 and FAS2500), - Data ONTAP Edge (Virtual Storage Appliance)- Energy Star o Collected field’s feedback for Engineering team and contributed to addition of functionality in future product releaseo Conducted launch activities, webinars with partners, sales engineers and engineering teamo Tracked and analyzed Business metrics, gathered tech requirements, project planningo Extensively worked on Product Management docs - PRD, MRD, functional specification, pricing/quote tool;o Problem-solving for SEs and Professional services engineer by answering technical and supportability questions, usability test with partnerso Customer, Technical presentation, Usability test and demo presentation to customers and Partners across all Geoso Experience in cloud deployment, Network and data center monitoring, software toolso Technical content: Technical FAQ, Sales Presentation, Best Practices Guide, blogs, Webinars, Lab/ Quick Start Guideo Launch related activities: Developed collaterals, early access program training, go-to market activities

Westlake, Oh, Us

o Conduct weekly meeting to coordinate with other teams and close the pending items and clarifications.o Review, tracking, scheduling the test plans and test cases.o Provide support to customers and partners while being an advocate for their requests related to Valco Product including MARS and Release Server used in Hospitalso Involves troubleshooting, installing and upgrade of -MARS, Jukebox, Quick Scan, Paperless Registration, Indexing Service, Catalogs, Print Service, Esign Service, EFC capture, ValcoViewer, deficiencies and pharmacy service related issueso Ring Release settings on Meditech upgrade; writing Sql query. Involves contacting Ipeople, Meditech, KOM

Boston, Massachusetts, Us

Provide Software and Hardware Support: Troubleshooting user related problems of Operating System issues (Win9x, NT, Win 2000 and Macintosh), Network Connectivity, TCP/IP configuration, printer, virus, permissions of user account, drivers and software upgrade, installation and troubleshooting

Brighton, Ma, Us

• Hands-on deployment of PCs and related equipment• Updating documents and user directories• Manual patching updates• PC support coverage, end-user interaction and phone support• Designed Sharepoint Website• Documented tutorials for creating and using sharepoint website• Networking: Windows Server 03 & 08, Active Directory, Exchange Server 03, VPN, Windows SharePoint Services 3.0/2.0, Microsoft Office SharePoint Server (MOSS) 2007; DHCP, WINS and DNS• Hardware: Desktops builds & repairs, wireless access points, Printer Maintenance and Support• Applications: Symantec Antivirus, MS Office Suite, CS3 and CS5 Suite, Visio, Symantec Ghost

Dartmouth, Massachusetts, Us

Provide Software and Hardware Support:Troubleshooting user related problems of Operating System issues(Win9x, NT, Win 2000 and Macintosh), Network Connectivity, TCP/IP configuration, printer, virus, permissions of user account, drivers and software upgrade, installation and troubleshooting

Denver, Colorado, Us

Software support for operating system, network, software and printer issues

Taught Verbal Section for preparation of GRE Exam and prepared tests

Educated Group Discussion Techniques, etiquettes of personal interview and conducted them;

Kanpur, Up, In

Computer and Network Management in 2007. Got an experience on LINUX platform with practical work and study of operations using APACHE, SAMBA, DNS and FTP server. Developed a project on the application of these by establishing an intra network with Webmin related activities and Web page configuration.

High Potential Women Leader Program

Project Management - Hands-On Course

Master Of Science, Computer Engineering

Data Analyst Advanced Sql And Python Hands-On Bootcamp

Project Based Salesforce Admin & Adv Admin Hands-On Training

Data Visualization And Communication With Tableau

Bachelors Of Engineering, Electronics And Tele-Communication Engineering