- Collaboration with back-end operations team and physical distribution teams to ensure orders are processed and dropped timely & accurately - Handling of order & cash related incidents including non-quality, rejections, returns, shortages, overdue, claims and deductions - Analyzing of customer order data to recommend differentiated solutions/service opportunities that contributes to organization’s value creation targets - Improvements in existing process/operations w/ participation in in… Show more - Collaboration with back-end operations team and physical distribution teams to ensure orders are processed and dropped timely & accurately - Handling of order & cash related incidents including non-quality, rejections, returns, shortages, overdue, claims and deductions - Analyzing of customer order data to recommend differentiated solutions/service opportunities that contributes to organization’s value creation targets - Improvements in existing process/operations w/ participation in in credit control communication Show less

Accountable for sales & marketing with key accounts - developed new item portfolios, long-term solutions for the customers, incorporating latest industry trends through market research & analysis

- Market analysis- Business proposals and organizing business meetings