Han W. Butler Email and Phone Number
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Han Butler is an innovatory Call Center Executive with 20+ years of experience leading outsourced client communication and digital integrations for B2B and B2C clients. He has designed and implemented 150+ campaigns and outsourced revenue worth $100+ million. He has deep experience positioning brands in the global marketplace and developing clear, compelling value propositions that differentiate products and services in cluttered markets. Han is passionate about creating value by building workplace cultures, partnerships, and communities. Over the course of his tenure at ROI Solutions, Han led the charge on creating a company that was a leader in the Business Process Outsourcing (BPO) industry. His drive, and enthusiasm for creating a culture of inclusion, and camaraderie from the top down within ROI is only exceeded by his love for his family, and his ever-growing collection of LEGOs. Through his keen eye for creating value and opportunity, Han has been able to help usher in an unprecedented era of revenue and growth for ROI Solutions.☑ People-first leader who operates from the idea successful businesses are built by exceptional teams. ☑ Results-focused executor who builds massive growth by restructuring sales processes and teams☑ Industry innovator who aligns people, processes, and strategy with company goals. • Technology Utilization • Business Partnerships • Sales & Marketing Leadership • Client Support • Public Speaking • Strategic Growth & Scaling • Outsourcing • Budgeting & Finance • Performance Based Marketing Pipelines
Roi Cx Solutions
View- Website:
- 365roi.com
- Employees:
- 447
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Co-Founder And Chief Commercial Officer (Cco)Roi Cx SolutionsSalt Lake City, Ut, Us -
President & Co-FounderRoi Cx Solutions Jun 2017 - PresentAmerican Fork, Ut, UsOver the course of his tenure at ROI CX Solutions, Han Butler has led the charge on creating a company that is truly a leader in the Business Process Outsourcing (BPO) industry. His drive, and enthusiasm for creating a culture of inclusion, and camaraderie from the top down within ROI is only exceeded by his love for his family, and his ever-growing collection of LEGOs. Through his keen eye for creating value and opportunity, Han has been able to help usher in an unprecedented era of revenue and growth for ROI CX Solutions. -
Chief Commercial Officer (Cco) & Co-FounderRoi Cx Solutions Jan 2013 - Jun 2017American Fork, Ut, Us -
Vice President Of Operations (Web Development, Hosted Telecom, & Digital Marketing Divisions)Crexendo, Inc. Jul 2009 - Dec 2012Tempe, Arizona, UsLed $5MM+ business development and operations budget for publicly traded, cloud-based solutions company providing VoIP business communications, network services, eCommerce CMS, and digital marketing. Guided two teams in managing a 300-seat call center that supported 13,000 national and international hosting customers. • Streamlined all fulfillment systems into a single project management platform, improving productivity and margins while decreasing human error. Developed lead generation campaigns (email marketing, social media, webinars), launched telemarketing team, and led the implementation and evolution of SalesForce.com among staff. • Implemented tracking systems that drove net promoter score (NPS) from 65% to 93%, leading to an increase in contract renewals, customer re-engagement services, and referrals.• Built SEO and web development fulfillment teams from the ground up, building to $770k budget per quarter.• Reduced fulfillment costs by 27% by negotiating major contracts. -
Director Of Operations (Web Development, Hosted Telecom, & Digital Marketing Divisions)Crexendo, Inc. May 2009 - Jul 2009Tempe, Arizona, Us• Reduced web programming costs by 64% per unit• Established offshore production team resulting in an annual cost savings of $1.07MM• Managed 175+ seat contact center located at multiple locations both onshore and offshore• Reduced overall product cost by 42% through contract negotiation -
Director Of Web ProgrammingStoresonline Mar 2007 - May 2009Lead operations executive for this publicly traded (AMEX: IIG), cloud-based solutions company. Imergent, Inc. assists entrepreneurs with a unique slate of solutions to the issues they encounter when launching or growing an online business. Imergent’s top-of-the-line eCommerce and marketing services are supported by its best-of-breed software, its customer-centered support organization, and its multi-faceted educational resources.• Developed & implemented a customer development program growing hosting activation from 43 to 370 per month (860% increase)• Improved customer satisfaction rating from 5.43 to 5.79 out of 6• Managed a team of 26 programmers and graphic designers over multiple locations, both onshore and offshore. -
Web ProgrammerStoresonline Mar 2000 - Feb 2007Web programming team member for this top-of-the-line eCommerce and marketing services provider. Imergent (AMEX: IIG) has grown rapidly by its best-of-breed software, its customer-centered support organization, and its multi-faceted educational resources. In this role, I helped customers take their website project from thought to reality. Consistently achieved the highest customer satisfaction scores of 5.78 out of 6 by understanding our customers through open communication, active listening, and most importantly, caring for the customer. Through this role I grew my passion for providing the best experience for all of my customers.
Han W. Butler Skills
Frequently Asked Questions about Han W. Butler
What company does Han W. Butler work for?
Han W. Butler works for Roi Cx Solutions
What is Han W. Butler's role at the current company?
Han W. Butler's current role is Co-Founder and Chief Commercial Officer (CCO).
What is Han W. Butler's email address?
Han W. Butler's email address is ls****@****ail.com
What is Han W. Butler's direct phone number?
Han W. Butler's direct phone number is +180143*****
What are some of Han W. Butler's interests?
Han W. Butler has interest in Children, Economic Empowerment, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture.
What skills is Han W. Butler known for?
Han W. Butler has skills like Lead Generation, Seo, Crm, Email Marketing, Social Media Marketing, Salesforce.com, Business Development, Management, Saas, E Commerce, Leadership, Sem.
Who are Han W. Butler's colleagues?
Han W. Butler's colleagues are Cheyenne Burr, Jayna Rubich, Stephanie W, Richard Garcia, Brynika Cooper, Esmeralda Fuqua, Lacy Mueller.
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