Han Chen Email & Phone Number

Katy, Texas, United States

New Product Development• Lead quality project engineer for 18+ new products across nine product families from design to post-production• Performed design failure mode and effect analysis (DFMEA) on new product designs• Performed process failure mode and effect analysis (PFMEA) on new product designs• Lead product testing to validate product requirements and claims• Developed production part approval process (PPAP) as well as quality plans for new productsQuality Assurance• Lead material and tooling validation testing to ensure resulting product quality• Developed production part approval process (PPAP) as well as quality plans for existing products• Lead root cause corrective action (RCCA) on major issues that occur on the manufacturing floor• Determine, recommend, implement, validate, and verify corrective and preventive actions (CAPA) to solve ongoing issues

• Evaluated quality, consistency, and validity of information on the Disability Benefits Questionnaires (DBQs) reports generated by medical providers for Veterans• Attained 110% - 200% of quota deliverables each month• Processed up to 500 DBQ worksheets or up to 200 reports per month• Developed a tool to increase report processing efficiency and reduced report processing time by 1.5 hours per person per day• Created tool to efficiently extract Veteran’s basic information and reduced case building time by one hour per person per day• Corresponded with five to ten medical providers daily to clarify report inconsistencies• Evaluated 250 Veteran cases to determine telehealth vs in-person eligibility to comply with new COVID-19 safety guidelines• Tested report processing SOP changes in compliance with Veteran Affairs guidelines

Sugar Land, Texas, United States

• Documented students’ daily progress, focusing on areas of excellence and topics in need of improvement• Delivered academic and standardized testing assistance to 10 to 12 students from grade K to 12 per day• Implemented effective teaching plans and methodologies to meet individual student educational needs• Assessed and documented each students’ progress and areas for improvement• Developed learning, studying, and testing techniques to improve students’ academic performance

Houston, Texas, United States

• Created absent rate reports for upper management• Ensured course accessibility to users and coursework compliance with school policy• Analyzed over 100 student records to generate reports to determine online versus in-class students’ enrollment data for upper management• Performed quality assurance of more than 10 online courses, uploaded on canvas learning management system and Panopto video platform

Houston, Texas, United States

• Created functional-requirement document through collaboration with inter-departmental staff• Analyzed over 15 thousand clinical study records from hospital SQL databases and created corresponding visualization.• Developed clinical-research dashboard to facilitate the review of information by principal investigators, including budget, enrollment, and contract approvals.

Tyler, Texas, United States

• Proposed and created new experiments to advance research project progress• Produced biomolecule (GM-CSF) used in six different research projects• Improved biomolecule production process by removing ambiguity in process instructions and repeated testing of varying amounts of reagents.• Ensured quality and efficacy of the produced biomolecule (GM-CSF) through measuring concentration of target bio-markers, cell culture growth, and light penetration intensity• Created analysis and visualizations of research data for laboratory presentations, project decision making, and publications• Performed variety of analysis and biomedical testing techniques such as t-tests, ANOVA, Flow Cytometry, ELIZA, and Western Blotting

Master Of Science - Ms, Biomedical Informatics, 4.0

Master Of Science - Ms, Bioinformatics, 4.0

Bachelor Of Science - Bs, Cell/Cellular And Molecular Biology, 3.02