Key Area: automotive, digital product design, product owner, App/mobile solution, digital transformation, aftersales business and parts logistics, connectivity serviceSelected projects: Customer data strategy & platform designDigital product (SuperApp) design as a global solutionConnectivity service portfolio design & deliverRoadside assistance/breakdown call/emergency call business planning and operationITSP/digital strategy planning Aftersales and parts business planning

Key Area: Automotive, OEM logistics planning, MTMProjects: Shopfloor logistics process MTM application & optimizationShopfloor logistics picking zone pick-by-light implementation

• Working as key user of SAP WM and being responsible for analyzing and handling error data of material transfer, and maintaining material master data on demand• Taking charge of warehouse, incl. goods receiving and delivery, material line feeding, inventory management and control, and supporting procurement to perform material requirement analysis• Setting up PEFP database and monitoring update progress accordingly• Being responsible for carrying out lean manufacturing and continuous improvement activities in plant and providing theoretical and technical support for other related activities held by branch companies • Participating in establishing Value Stream Academy of KB China, preparing online theory courses and offline modular seminars, and providing training material of lean-related methodology and application• Assisting in organizing Knorr Production System (lean production) Global Online Forum to communicate with headquarters on behalf of all China branches• Coordinating and supporting annual audit of Lean maturity in Asia Pacific, organizing annual audit of Lean maturity in China

• Assisting customer relations manager to formulate management regulatory framework• Participating in customer satisfaction market research and analyzing the relevant data to complete the report• Recording and summarizing related business data, analyzing customers' purchasing behavior, and creating corresponding plans