Hanching-Coffey Chuang Email & Phone Number

Ireland

At Senior Paws, we aim to raise awareness about the needs of senior dogs and their owners through educational events and resources, in addition to collaborating closely with veterinarians, pet charities, and educational institutions to improve senior dog care and empower dog owners.

Ireland

• Sharing insights and captivating videos on Irish attractions, lifestyle, study abroad experiences, and the diverse world of restaurant gastronomy.• Partnering with a variety of brands to craft compelling social media marketing content tailored for both Asian and Irish markets. Notable collaborations include L'Occitane, Global Cuisine (Dundrum), The Good World Chinese Restaurant, Neko Asian Street Food, and more.• We offer website development and social media management services, particularly tailored for restaurants.

• Assisted customers in resolving issues clearly and thoughtfully via email, ensuring customer satisfaction.• Troubleshot product issues, reported them to the appropriate teams, offering suggestions for solutions.• Screened and flagged customer account policy violations for quality control.Identified opportunities for increased efficiency and continually improved process design and tooling.

• Taught Mandarin as a second language for children and adults through online platform.• Provided Chinese language tuition that brought linguistic ability and cultural understanding to global students.

County Dublin, Ireland

• Assisted customers in resolving issues clearly and thoughtfully via email, ensuring customer satisfaction.• Troubleshot product issues, and reported them to the appropriate teams, offering suggestions for solutions.• Screened and flagged customer account policy violations for quality control.Identified opportunities for increased efficiency and continually improved process design and tooling.

• Worked alongside the Risk Control Analyst to support risk management initiatives.• Applied problem-solving skills to align sellers with company policies, effectively resolving seller issues and customer concerns.• Fostered cross-functional and cross-business teamwork.

• Taught Mandarin for Irish Department of Foreign Affairs staff who relocated to China.• Taught Mandarin as a second language, speaking and writing at any level.

Crane Street, Dublin 8

• Website Content Creation - Weibo and Wechat.• Marketing projects - created articles, videos and social media content for Chinese market.

Dublin1,Ireland

• Created a new website, including brand stories, menu photos, and blogs in Chinese and English.• Integrated, maintained, and updated information on the website, Facebook, Twitter, Instagram.• Planned, developed, and implemented Marketing and PR strategies.

29/30 Dame Street, Dublin 2

• Investigated and gathered information on issues in Ireland, in particular Chinese social affairs.• Wrote lifestyle columns, such as fashion, movies, and consumer issues.

Taipei, Taiwan

• Interviewed people in various charities, in Taiwan and internationally by reporting their stories in an effort to raise public awareness.• Joined the NGO Step 30 for report, and travelled to Kenya helping care for Kenyan children living in poverty.• Hosted events for charity, culture and art performances, such as Italian artist Guido Daniele's first exhibition in Taiwan.

Taipei, Taiwan

• Regularly interviewed famous movie directors, actors and key personnel related to the movie industry.• Frequently collaborated with competing national radio stations in organising various events such Golden Bell Awards held by the Government Information Office.

Taipei, Taiwan

• Reported on various local and national social issues, including physician-patient relationships, family education, and precision technology development.• Collaborated with television camera operators to record interviews, followed by successful narration of the discussion into correct and meaningful in-depth reports on TV.

Taipei, Taiwan

• Wrote feature stories on famous regional celebrities, researched new and useful information for the newspaper's readership.• Invited well known film critics to introduce new movies and write reviews.

• Responsible for reporting the Arts & Culture along with educational programmes.• Reported / Presented live on air satellite newsfeed.