Hande C. Email & Phone Number

Berkhamsted, England, United Kingdom

Berkhamsted, England, United Kingdom

Account Management:Successfully manage a diverse portfolio of retailer and distributor accounts.Process orders, raise invoices, and maintain accurate sales data on relevant trackers.Develop and nurture strong relationships with customers, providing exceptional customer service.Sales and Inventory Analysis:Deliver accurate and detailed sales and inventory analysis in a timely manner.Conduct comprehensive analysis of sales and account profitability.Identify areas for improvement, propose effective solutions, and implement agreed-upon actions.Customer Engagement:Manage day-to-day relationships with customers, gaining in-depth knowledge of sales history and ensuring all requirements are met.Attend customer meetings to strengthen partnerships and address any concerns.Inventory and Reprint Planning:Review and monitor customer sales and orders to manage inventory and reprint planning.Collaborate with the sales team to plan and manage print runs effectively.Logistics and Coordination:Act as a point of contact for all deliveries, working closely with the Distribution warehouse.Collaborate with Sales Support or Sales Administrator to manage inventory, shipment, and sales trackers.Ensure timely completion of monthly invoicing.Cross-Functional Collaboration:Serve as a liaison between Production, Editorial, and Studio for customer project delivery.Request quotes from Production on reprints and customer special projects.Collaborate with Business Development, Studio, and Production teams to review existing products and develop formats and price points for target markets.Forecasting and Budgeting:Contribute to the forecasting and budgeting process.Monitor sales against forecast and ensure targets are met.

Hemel Hempstead, England, United Kingdom

Shipment Planning:Strategically plan shipments based on product availability and customer requests.Coordinate supply chain procedures to maximize the quality of delivery.Order Tracking and Documentation:Track orders throughout the fulfillment process to ensure timely deliveries.Prepare essential shipping documents, including invoices, purchase orders, and bills of lading.Supply Chain Coordination:Oversee warehouse stock levels and arrange shipment requests as needed.Collaborate with suppliers and customers to maintain updated records of orders and ensure seamless coordination.Data Analysis and Interpretation:Analyze and interpret data to enhance shipment and delivery processes.Utilize analytical skills to improve overall efficiency and identify areas for optimization.Record Keeping:Maintain updated records of orders, suppliers, and customers.Keep daily logs of activities and results to ensure accurate and organized documentation.Database Management:Maintain an office database by collecting and recording relevant information.Ad-Hoc Office Duties:Assist with general ad-hoc office duties, showcasing adaptability and versatility in contributing to overall office efficiency.

Language Translation:Read given material and conduct in-depth research on industry-specific terminology.Convert text and audio recordings from one language to one or more others, ensuring accuracy and cultural relevance.Quality Assurance:Ensure translated content effectively conveys the original meaning and tone.Cross-reference specialized dictionaries and translation tools to maintain high-quality translations.Subtitle Preparation:Prepare subtitles for videos and online presentations, considering both linguistic and visual elements.Proofreading and Editing:Proofread translated texts for grammar, spelling, and punctuation accuracy.Edit content while preserving its original format, including font and structure.Client Collaboration:Follow up with internal team members and clients to ensure translated content meets their specific needs.Address feedback and make necessary adjustments to enhance overall satisfaction.Continuous Learning:Network with field experts to stay current on new translation tools and industry best practices.Proactively seek opportunities for professional development to enhance translation skills.

Ankara, Turkey

Curriculum Planning:Devised lesson plans based on curriculum guidelines, tailoring content to meet educational objectives.Classroom Leadership:Led classes through engaging methods, including lectures, demonstrations, and interactive discussions.Assigned tasks to encourage student participation and performance.Independent Task Supervision:Supervised students as they completed tasks independently, providing guidance and support.Student Engagement:Encouraged active student participation and fostered an inclusive learning environment.Answered student questions and addressed concerns to enhance comprehension.Homework and Assessment:Set homework or exercises for students to reinforce skills learned in class.Developed and marked examinations to measure students’ progress accurately.Performance Assessment:Assessed and reported on students’ academic achievements and behavior.Provided constructive feedback to support individual student growth.

Ankara, Turkey

Curriculum Planning:Devised lesson plans based on curriculum guidelines, tailoring content to meet educational objectives.Classroom Leadership:Led classes through engaging methods, including lectures, demonstrations, and interactive discussions.Assigned tasks to encourage student participation and performance.Independent Task Supervision:Supervised students as they completed tasks independently, providing guidance and support.Student Engagement:Encouraged active student participation and fostered an inclusive learning environment.Answered student questions and addressed concerns to enhance comprehension.Homework and Assessment:Set homework or exercises for students to reinforce skills learned in class.Developed and marked examinations to measure students’ progress accurately.Performance Assessment:Assessed and reported on students’ academic achievements and behavior.Provided constructive feedback to support individual student growth.

Falmouth, Massachusetts

Delivered an excellent customer experience, helping customers choose the right product and/or service for their requirementsConducted problem solving and troubleshootingMaintained a friendly manner and calm, positive demeanour when handling complaintsProvided excellent customer service at all timesProvided technical help to colleagues if requiredConducted contract reconciliations, cashing up and stocktakingAchieved personal and store KPIs, consistently exceeding key performance indicators, and individual and store targets