Heidi Anderson Email & Phone Number

Brookfield, Wi, Us

Brookfield, Wi, Us

Brookfield, Wi, Us

Novo is a national talent consulting and services firm serving organizations ranging from 50MM to 1B revenue, who outsource fully or in part to augment internal talent effectiveness and/or talent acquisition. Established and grew business with existing clients and target companies (public, private and non-profit) through leveraging and expanding C-Suite and Human Resources network, and providing trusted functional counselBuilt Novo brand through speaking engagements and strategic business organization relationshipsDiagnosed and provide talent spectrum solutions for clients from proposal through implementation and service oversightSuccessfully landed the largest new logo in company history (5B, 50,000 FTE Chicago based organization) for a global talent re-engineering, multi year project in additional to new logos clients across the US.Led operational delivery as Global Talent Acquisition expert for above client’s global Talent Acquisition team in envisioning the universal shared practices that would be practices across the globe (including all areas of hiring from campus to executive).

Arcadia, Wi, Us

Led Enterprise Talent Acquisition for Ashley Industries, including overall strategy and fulfillment of entry level to professional and technical positions across all business lines and all geographies. The largest manufacturer of furniture in the world, Ashley manufactures primarily in the United States, complemented by operations in China and Vietnam. Ashley is also the largest seller of furniture in the world, providing product to customers through our retail stores, distributor owned stores, commercial accounts and e-commerce channels. Ashley is vertically integrated and hires just about every type of talent you can imagine. Heavy focus was on our most important quality jobs in labor and distribution including drivers for our private fleet, engineering automation, automation technicians, e-commerce innovators and next gen leaders in all disciplines.

Hartford, Ct, Us

Led class hiring strategy, delivery and team for North America businesses.

Milwaukee, Wisconsin, Us

➢ Created, implemented and led ManpowerGroups Virtual Office business. Virtual Office aka CORE was the first service delivery model other than the branch network in the company’s 65-year history. It was the first new business model to launch within the company’s US business transformation effort. Virtual Office provided staffing services for <70 large National and/or Global clients with needs in the US who valued efficient service and price over face-to-face interaction with their staffing provider. ➢ Grew Virtual Office P&L organically by 1MM during proof of concept stage. Grew to 30MM by 2013 through account transition from the field, recovery and growth on previously declining accounts. Proved the ability to run the leanest SGA% of GP in company (25 percent below traditional organization) in Feb 2013. ➢ Led a Global Team (incl. UK, India, Japan) for CORE (Center of Recruiting Excellence), which provided content to publish standards and tools for staffing efficiency for the 80 countries ManpowerGroup operates in. Shared tools and technologies with the NA branch organization including methods to balance virtual and by land recruiting efficiency.➢ Represented Manpower business within greater organization as recruiting expert, advising functional partners such as marketing. Introduced marketing to resources, which saved the organization over 1M in advertising each year beginning in 2011. Advised IT regarding best in class recruiting CRMs and other system selection. *Following a mid 2013 presentation to the ManpowerGroup Board of Directors Jeff Joerres, CEO shared in a personal note, “Congratulations! You nailed it. The Board was thrilled about our progress in the area of "CORE" and the quality of the people we have running it. That is a great tribute to your ability and results.”

Milwaukee, Wisconsin, Us

➢ Led two organizations National Account Service Alignment and Virtual Office - established to serve, recover and grow large national accounts that were increasingly difficult to service within the ManpowerGroups branch delivery model.➢ Expanded and led National Account Service Alignment to double order distribution (>10k/mo.) and management output, offer centralized background/drug testing and client adjudication, complete VMS transaction service, special order service (“white glove” client needs). Remained headcount neutral by implementing process and organizational re-design while increasing clients served to over 200. ➢ Envisioned and led the implementation of a proprietary order distribution software known as ORBIT (Opportunity Response Business Integrated Technology) partnering with NA and Global IT as well as external vendors. ➢ Recognized developer of people while leading multi layered departments <~80 FTE with strong employee engagement and results. ➢ Championed United Way for division in 2011 and co-chaired the United Performing Arts Fund campaign in 2012, in both cases exceeding previous years’ donations.

New York, New York, Us

➢ Led Talent Acquisition strategy and innovation for NA Staffing organization of ~250 FTE which attracted in excess of a million candidates per year and filled up to 50,000 positions.➢ Key and original member of the NA Staffing leadership team and direct report to EVP Staffing, NA. Collaborated with other staffing discipline leaders to re-engineer Citigroup NA Staffing practice. ➢ Led design, secured funding and implemented Citigroup’s modern staffing strategy and tools which included: First ever social program at Citigroup globally, interactive web properties, relationship marketing and a custom CRM which was first to market and is today part of the Kenexa’s ATS. ➢ Ensured best in class recruiting strategy, tools, technique and collateral across NA Staffing through introducing a quarterly planning framework and discipline and custom planning for extraordinary needs resulting in >88% reduction in cost per hire over three years.➢ Established and led teams of Strategists, Managers and Recruiters from Non-Exempt to Vice President level.➢ Accomplished increasing positions of influence from CitiCards SD Staffing Manager to CitiCards Non-Exempt Strategy and Planning Senior Manager to Group Manager Operations and Technology Strategy and Planning prior to assuming Director Candidate Acquisition.➢ Developed strong relationships across the globe in partnership with Citigroup Marketing to leverage and launch social programs for the business

Mclean, Va, Us

➢ Managed retail employment team for largest bank in the Washington D.C. area with over 185 branches➢ Reduced openings by 30% in first year. Hired and developed recruitment team to full complement Reduced traditional recruitment advertising by 80% through implementing low cost/modern sourcing➢ Designed and implemented successful strategy for branch footprint expansion ➢ Overhauled Leadership training program recruiting➢ Selected new assessment vendor, background reference provider and managed vendor relationships

➢ Partnered closely with original company leadership to implement all aspects of talent attraction, selection and training function for a new privately held organization. Grew company to ~600 employees through long term planning vision for talent requirements both functionally and operationally. Organization was successfully sold for tens of millions to GMAC-RFC based on talent (good-will)➢ Overhauled training enabling 100% of people managers to be filled from within as the company grew. Created retention programs, which reduced call center turnover by 50% .➢ Led demographic research to propose locations based on talent which were adopted➢ Established and developed recruiting operations for MN and NY operations. Reduced recruiting expenses by 75%.➢ Authored and implemented Affirmative Action for company resulting in full utilization of women and minorities at all levels.➢ Produced (including sales, sponsors, operations) one of the 3 largest job fairs in MN in partnership with Minneapolis Urban League. 100% of profit was donated to Urban League employment services, making Triad a major benefactor.

➢ Revenue sales leader 1992-96, Managed branch and major account sales and management. ➢ Recruited and placed candidates in hard to fill/source FT, regular roles for fee➢ Successfully worked for 5 years in straight commission roles.➢ Hired, trained and managed all sales and support personnel for Minneapolis office

Business

Education record

Education record