Haneshwaree Ram Email & Phone Number

Laval, Quebec, Canada

Mauritius

Responsible for Overseeing the entire Ghana, Kenya and Zambia Collections and Receipting more specifically:• Collecting all government deductions and all ad hoc electronic and cash deposits• Maintaining excellent relationships with Government and any other institutions that have an active role in collections department.• Uploading monthly deductions changes within deadlines efficiently as possible.• Responsible together with African Offices for the accurate maintenance of customer accounts.• Updating and Reconciling bank statements.• Checking and performing a first approval on all refunds requested by customers and aiding accurate capturing to the customer’s account.• Handling any collections or refund related queries.

Dorval,Qc

• Enter contract details of vehicles sold for 3 companies in Excel Spreadsheet for sales of cars.• Makes Deposit to the bank using BMO scanner, extract report and file cheques• Reconciles compensation file preceding quotes from the 3 car companies• Enters Data for sold vehicles in Car system.• Reconciles data each month and sends report to Manager for 3 car companies.• Helps colleagues in preparation of requisition for New Cars.

Port Louis,Mauritius

• Performs day to day remittance activities.• Handle monthly charges such as service providers.• Supports in system testing on new enhancements introduced.• Handles day to day activities for customer’s account as customer service.• Shadowed with knowledgeable colleagues to get exposure of bank guarantees and letter of credit.• Processed and maintained customer information for Internet Banking, SMS Topup and Credit card in the system• Performed Embossing and Production of credit cards• Prepared customers’ card correspondences• Prepared quarterly statistics for stationery• Attended queries and responded to customer inquiries by phone calls and emails• Control over the record maintenance / filing of supporting documents to be in proper place

Bachelor'S Degree, Business Administration And Management, General

Diploma, Business Administration And Management, General