Hane Wang Email & Phone Number

United States

San Francisco Bay Area

• Sourcing competitive vendors for business opportunities. Served as the only point of contact role to five major vendors. Plan, manage, and implement marketing campaigns and social media managements.
• Served as the communication contact for HQ and store locations, spearheaded marketing alignment between HQ and all regional store partners.
• Implemented new loyal customer program in all the stores and increased loyal customer base by 40%.
• Created alternative business channels by integrating UberEats, Fivestars, and other vendors partners which drove up monthly sales over 15%.

San Francisco Bay Area

• Manage and implement day to day marketing activities such as campaigns, social media managements, and market research along with long term business planning.
• Responsible for customer service inquiries and complaints through all channels, resulting in 200% increase in response time for inquire.
• Maintain website and social media content updates by creating at least 3 new posts per week and adopting a popular trending posts format for attraction which improved fan page post engagement by 300%.
• Design and implement seasonal campaigns, which increased monthly sales by 10% to 20% year over year.

San Francisco Bay Area

• Established WaCow SF brand in the bay area and managed all sales, marketing, recruiting, and operational duties.
• Built a full commercial team of 7 direct reports from recruitment to training to management of day to day activities.
• Managed and created all web content and marketing campaigns, including an average of 8 articles per day and 1 sales campaign per week.
• Conducted sales cold calls with 20% successful rate, resulting in 500% revenue increase over 10 months.

Taipei, Taiwan

• Charged with corporate rebranding and management of established brands. Achievements
• Rebranded the corporate image from a local business to a national enterprise therefore attracting the attention of 2 major national business partners and boosting review by 50% in the Dry Ice Division.
• Lead the creation of a new corporate website from concept and design to implementation of content and photos.
• Implementing GPS tracking system for all service vehicles and improved logistics management efficiency by 15%.

Taipei, Taiwan

• Managed suppliers, inventory, purchasing, and customer service. Developed strategic plans and initiated a Medical Gas Home Care division. Oversaw all marketing initiatives for new division.Achievements
• Digitized purchasing process to automate paper-based method, which systematized reporting, forecasting inventory, customer demand, and data analysis; reduced administrative costs by 60%.
• Improved system of submitting reports to the director, decreasing forecasting time by 50% and increasing delivery efficiency by 30%.
• Developed and grew home care business from ground up through cold calls and created marketing collateral; in six months accumulated over 70 new clients.

Teipei, Taiwan

• Selected by director to oversee the new Public Relations Department. Achievements
• Expanded exposure for the organization by penetrating new areas; generated over 30 well-received articles in online and print; attained television coverage throughout Taiwan for high-profile events.
• Gained celebrity and movie studio endorsements for Cerebral Palsy programs for paralympics, water therapy, and other events benefiting the Cerebral Palsy population.

Taipei, Taiwan

• In charge with the most complex event within the organization promoting the paralympics sport, bocce, in Taiwan. Responsible for fundraising and budget control. Achievements
• Managed staff of three full-time volunteers and over 200 event-based volunteers. Coordinated nine conferences throughout Taiwan in two months to expand national awareness of bocce.
• Organized five national bocce competitions as qualifiers for international competitions. Increased event participation by 30%.
• Initiated the Change Disability into Ability campaign. Secured the first national sponsorship with retail chain, Carrefour, to place donation boxes in stores; increased of number of donation receipts from 400 to 3,000.

Chiayi, Taiwan

• Responsible for the student events’ campaign and the fundraising for the department’s events. Achievements
• Created unique strategy, Pass the Love, for the Golden Week activities; filmed donors during fund-raising campaign, encouraging donors to participate in giving. Campaign resulted in the highest number of donations in.
• Featured nationally in China Times and Liberty Times for communication department’s Golden Week activities.

Master Of Business Administration (Mba), Business Administration And Management, General

Project Management

Activities and Societies: Legal Seafood Re-branding Project

Bachelor Of Arts, Communication Management, Mass Communication/Media Studies

• Researched and produced film, Unforgettable Mark; nominated for “Best Film” in National Student Awards, 2008 • Produced a commercial to.