Hang Chen Email & Phone Number

Plano, Texas, US

San Francisco, US

DIGS partners with best in class technologies to develop tailored solutions that support transformative business process change to the semiconductor & related high tech industries. With decades of industry experience, we offer services in many areas of business including Sales, Operations, Pricing, Channel Management & Finance. DIGS specializes in.

San Jose, CA, US

• Business Partner for Sales and Marketing. Responsible for SalesForce, Adobe CQ, ModelN, SAP ECC (Sales and Distribution), EComm, B2B for trading partners.
• Defined roadmap and application landscape for Sales and Marketing. Consolidated buisness applications in Sales and Marketing area by reducing custom apps and home grown systems.
• Integrated Pricing, Quote/Contract for Quote to Cash process to prevent pricing leakage.
• Worked with Sales Ops, Cust Ops and Marketing to improve pre-sales, sales and post sales business processes.
• Managed, planed IT budget, purchase requisitions and vendor management for IT Sales and Marketing.
• Defined governance process for cloud applications including SalesForce, Adobe CQ and ModelN for Sales, Marketing and IT.

San Jose, CA, US

• Developed funnel management to improve opportunity to revenue conversion, measured FSE/FAE scorecard and incentive compensation.
• Converted 60+ distribution partners globally to Ship and Debit and improved profit margin.
• Defined and standardized global policies and process for POS reconciliation, debit authorization and oversee EOL processes.
• Partnered with pricing team to improve quote efficiently in ModelN.
• Led and implemented end to end price book management in SAP.
• Implemented channel management to systematically manage Atmel distribution business.

San Mateo, California, US

• Managed Solutions Architect team and Customer Engineers to provide best practices using ModelN for High Tech/Semi. Responsible for requirement review, gap analysis, design and implementation.
• Established standardized global pricing system that provided accurate pricing to enforce price policies and contracts.
• Reduced the quote cycle time as well as improved opp/reg tracking/visibility;
• Integrated with SAP ECC and Oracle ERP for quote, contract and order synchronization.
• Implemented Rosettnat for Design Registration with EBV and other distribution partners.

San Mateo, California, US

• Worked closely with semiconductor companies for requirement definition, mapping, and gap analysis. Defined use cases for both UI design and back-end logic focusing on user experiences.
• Worked with engineering team to prioritize product deployments and feature sets with thorough analysis of business, technical, resource and strategic considerations.
• Technical lead for opportunity/registration, quotes, contract, order, POS, Ship&Debit implementation.

Singapore, SG

• Designed and developed inventory control system for Singapore Airport Terminal Services (T6), the largest airfreight terminals in Southeast Asia. In charge of database modeling and integration.
• Shop floor integration and automation for various of High Tech companies.

Malta, NY, US

• Improved SECS communication for semiconductor equipment, SMIF, Pod, etc. from 60% to above 95%.
• Data modeling and mining for semiconductor equipment and MES (PROMIS) for WIP tracing and equipment optimization.

B.Eng, Engineering

Msc, Cim