Hang Phan Email & Phone Number

Orlando, Florida

Analyzing requests for contract pricing Preparing the annual budget and monthly/quarterly forecast for Customer Rebates based on current/projected spend data and industry trendsManaging customer contract management application for contract terms and customer reportingUtilizing knowledge of customer contracts and strategies behind contracts to ensure all pricing is being implemented correctlyServing as single point of contact for the business in the implementation of all pricing Testing and validating of all system pricing to minimize negative impacts on margin Assisting in the preparation of various accounting statement and reports and supporting margin improvement projects.

Orlando, Florida Area

Used all data and tools available -- quantitative and qualitative -- to highlight the customer experience at every stage of development, helping to drive solutions in the product. Mapped data to different systems and completed the quality assurance cycle for multiple projectsWorked with our client service teams to scope and prioritized internal-tool developmentManaged product features and launches to ensure the on-time deliveries

Orlando, Florida Area

Ensured on time and on budget implementation of projectsServed as liaison and point of contact between internal departments and designated client contactsTranslated business requirements into high level project requirements.Provided adequate support to leadership and communicate effectively across multiple levels of the businessDeveloped and maintained project/product documentations

Orlando, Florida Area

Provided overview of current database, database clean up activities and recruitment strategies and implementation plus plan forward

Facilitated positive community interaction among 40 residents by offering programming and activities under the direction of supervisors.Responded in times of crisis and assist mediation of student conflicts while on duty for more than 1000 students Participated in departmental initiatives such as staff recruitment, living learning center and department wide program. Conducted open housing tour to introduce to the audiences about different options of living on campus

Assisted and helped customers with care to create the most enjoyable shopping experience at the bookstore Processed special order or online order using the Text-aid system and return books to the publishers

Assisted with developing direct marketing strategies for promoting programs and branding image include monthly newsletters as well as seminars event. Managed the social media perspectives of the company such as Facebook, YouTube. Helped to develop the website and testimonial videos to generate better awareness for new clients. Created the satisfaction surveys to collect feedback from customers

Bachelor'S Degree, Marketing

Activities and Societies: Society for Marketing Professional Services in UCF Phi Kappa Phi Honor Society Tau Sigma Honor Society.

Associate Of Arts (A.A.), Business Administration And Management, General

Activities and Societies: Vietnamese Student Association in GRCC from 2009 to 2011.