Hang P. Email & Phone Number

Hanoi, Hanoi, Vietnam

Vietnam

- Monitor and analyze loans quality of retail customers to identify and mitigate risks to the bank in case the repayment capability of customers is decreased- Work closely with other departments (Product Development, Business Development) to make risk warning and take actions needed in accordance with product/business strategy.- Closely manage past-due loans of retail customers, analyze the causes of late payment and make necessary suggestions to collect bad debts.- Take part in the Project of Smart Digital Branch system – SDB where eKYC technology is applied in banking activities.- Cooperate with project development partners to build and improve the system/products to meet customer's demand.- Give training and assist the VietinBank Branches in operating the SDB system and work together with other teams to fix the problems if any.

Hanoi

- Analyze and identify training needs and design appropriate training programs for Retail Banking - Implement training programs and evaluate training effectiveness - Cooperate with Human Resource Department to develop and implement the Retail Talent Program and other talent management activities

Hoang Thanh Plaza, 114 Mai Hac De Street, Hai Ba Trung Dist, Hanoi

- Analyze and assess performance of business network (Transaction Office and ATM)- Take part in making retail business plan for Branches of VietinBank- Manage Sales Performance of Retail Relationship Manager (RM) and suggest sales stimulation programs.

Hanoi

- Build business plan (Key performance indicators) for card products and make periodical reports to manage business performance.- Evaluate the effectiveness of card products sales, do market research and analyze competitors to propose ideas for product improvement.- Develop sales stimulation programs for sales forces (Award, Sales Incentive Salary Scheme)

Hanoi

- Manage export contract implementation with foreign customers.- Control complete set of export documents based on Letter of Credit (L/C) and/or other credit terms in order to get payment from the customers.- Maintain good relationships with the customers to increase sales, deal professionally with them to ensure timely payment and help them solve any related problems. - Coordinate closely with the domestic or foreign logistics/shipping companies (SOTRANS, Kuehne & Nagel, MSC, ZIM…) for carrying out custom clearance quickly and tracking shipping schedule.- Supervise status of all shipments and preparing weekly reports to the management.- Meet with new foreign customers for business development.- Continue with the other assigned tasks for any project as a Project Coordinator.

Hanoi

- Cooperated closely and efficiently with all parties in the projects (i.e. the owner, contractors or sub-contractors, partners, suppliers…) to ensure projects performance as agreed schedules.- Assisted Project Management Director in setting up meetings with related parties in the projects, reviewing documents for meeting and taking meeting minutes. - Worked with foreign parties in the projects: WorleyParsons - the Australian consultant for the owner in the Phu Tho Bio-Ethanol Plant Project, Det Norske Veritas (DNV) – the Norwegian partner in the consortium in the Ninh Binh Urea Fertilizer Project, Sojitz – the Japanese partner in the Multi-commodity International Import Terminal Project in Tien Giang Province. - Cooperated with foreign partners/suppliers to prepare bidding documents: Vokes Air (Sweden Air filter provider), HDS (Thailand Service Provider), Fujian Nandian (Chinese hydroelectric power equipment provider)…- Met with foreign suppliers to seek for cooperation chances and promote their products to domestics customers in energy field (Oil & Gas, Electricity).- Managed project implementation of all the contractors/sub-contractor, control payment documentation and costs of the projects and produced reports to the owner and the management.- Prepared and examined official correspondence, presentation documents to communicate with all parties in the projects.

Hanoi, Vietnam

- Managed Product life cycle and set Price for the Commercial Vehicles (CV) in close cooperation with related departments of TMC in Japan and Toyota Motor Asia Pacific Pte Ltd (TMAP) in Singapore and Thailand.- Proposed changes in CV products based on the overall schedule and general directions from TMC in Japan as well as market research reports.- Prepared Marketing Strategy for totally new models (Fortuner, Hilux) or the most popular models (Innova) based on thorough market and competitors analysis and initiatives from other related department (Advertising and Sales Promotion – ADSP, Public Relations – PR, Sales & Dealer Development).- Reviewed and recommended price adjustments for all Toyota cars on a half-year basis to reflect changes in exchange rate, tax rate, interest rate policies and other factors into car prices.- Cooperated with related parties (other departments – PR, ADSP, Sales and vendors - Dentsu) to implement launching campaigns: drafted opening speech; prepared product presentation materials, product Q&A sheet for top management, training materials for dealers; examined press release.- Participated in preparing and reviewing Questionnaire for market research projects with Market Research Department and foreign Market Research Agencies (TNS, AC Nielsen…).- Generated initiatives and joined in making the proposal for Strategic Car in Vietnam within the scope of the International Multipurpose Vehicle (IMV) project of TMC in Southeast Asia.- Assisted ADSP Department in preparing catalog and leaflets, choosing advertising slogan, advising to choose campaign theme ideas, TV Commercials or annual Motor Show marketing activities.- Aided PR Department in reviewing articles about product, checking the product information on TMV website, taking part in Test Drive Campaign for journalists and dealers.- Support actively in marketing campaigns of the company such as Toyota Classics Concert, Toyota VIP Customers Club, Go Green Campaign…

Hanoi, Vietnam

- Wrote emails to foreign suppliers to introduce the company and request for quotation as well as seek for long-term cooperation.- Strengthened cooperative relationships with local or overseas business partners to boost business development.- Assisted the Managing Director in other trading activities.

Mba, Economics

Vietnam Belgium Master Program - MBA11

Ba, International Economics

Mathematics