Daryl De La Concepcion Email & Phone Number

Cebu, Central Visayas, Philippines

• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
• Leading and motivating subordinates to advance employee engagement and develop a high performing managerial team
• Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy

Isabel, Leyte Philippines

Temecula, California, United States

• Responsible in analyzing the best play to bet in NBA, MLB, NFL, NHL, CFB, CBB
• Gathers data and information weekly from Handicappers to study the plays they are betting
• Researched and analyzed websites for Handicappers, newsworthy events, trends and issues.
• Organize and files information in Excel Sheet to check for win/lose ratio
• Relays information immediately to partners of the Executive
• Developed relationships with sources and contacts to gain additional insight

Sydney, New South Wales, Australia

• Performed research to collect and record industry data.
• Managed filing system, entered data and completed other clerical tasks.
• Build database of conference organizers for upcoming events
• Hire and train telemarketers to do telemarketing on client's product (private social networking solutions for conferences) from the list of conference organizers from the database built
• Create, upload and manage film content into FilmFest's CMS website

Las Vegas, Nevada, United States

• Responsible for inputting data from MLS (Multiple Listing Service) to Top Producer Database. Data includes leads and current and previous owners on real estate properties.
• Create a weekly and monthly report card for Sold properties, update listings and update customers.
• Create and fills up forms needed for new offers from potential buyers
• Uploads and updates all files in Dropbox
• Responsible for emailing customers the necessary documents needed to process the sale

Sydney, New South Wales, Australia

• Recruit potential candidates for administrative work
• Facilitated training and onboarding for incoming office staff.
• Supervise other administrative assistants
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Heavy filing and reception work
• Arrange conference calls

Cebu, Central Visayas, Philippines

• Perform network diagnostics on customer LANs, and carrier networks to identify issues and explained solutions to restore service and functionality
• Asking probing questions to drill down to the root of a specific problem or request
• Analyze reported information and identify the proper solution that must be implemented
• Document problems and solutions before, during and after resolution
• Resolve assigned trouble tickets
• Test solutions to validate customer's request has been fulfilled

Lapu-Lapu, Central Visayas, Philippines

• I was one of the pioneers in the company. I was the team lead handling 10 agents for one of our clients - MagicJack (www.magicjack.com)
• Answers escalated issues that regular agents can't handle or when customer asks for a supervisor
• Answers chat from customers wanting to know more about the product
• Trains newly hired agents and trains the agents I've handled to improve their performance
• Performed troubleshooting steps to fix the device if customer is having some issues

Postgraduate Degree, Diploma In Computing

Bachelor'S Degree, Business Administration And Management, General

Graduated from the Four-Year Course in Business Administration leading to the degree of BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION.

Bachelor Of Science - Bs, Information Technology, Summer And 1 Sem

Bachelor Of Science - Bs, Information Technology, Completed 1St Semester But Dropped The 2Nd Semester