Senior Manager, Global Consumer Insights
CurrentLead strategic research for Global Collectibles (US, UK, DE). Quarterly Impact Award (2023) for business impacts at eBay.
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Hang Tran is listed as Senior Manager, Global Consumer Insights | Oxford MBA at eBay, based in Seattle, Washington, United States. AeroLeads shows a work email signal at blueoceanmi.com and a matched LinkedIn profile for Hang Tran.
Hang Tran previously worked as Senior Manager, Global Consumer Insights at Ebay and Co-Founder/Director at Support Young Scholars. Hang Tran holds Mba, Strategy/Social Entrepreneurship from University Of Oxford.
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I manage strategic research for Global Collectibles at eBay, particularly for the US, UK and DE markets. My research helps formulate and strengthen eBay’s strategy in customer acquisition, retention and market expansion. Experienced in leading cross-functional initiatives, managing research budget and agencies, building rapport effectively, and working with C-level executives. Received awards for impact on the business, customer experience and internal collaboration.Besides my work, I also lead eBay Toastmasters as President and am part of eBay Seattle’s Leadership Council. MBA from University of Oxford. Bachelor’s degree in marketing from University of Arizona (Valedictorian). On track to complete Master's of Science in Human-Centered Design and Engineering from University of Washington in June 2025.CORE COMPETENCIES:• Industries: eCommerce, CPG, smart devices, and logistics at Fortune 500 companies and startups.• International experience: Extensive working and living experience in Singapore, Vietnam, Luxembourg, Japan, UK and the US. Travelled to over 100 cities in 20+ countries across five continents.• Technical: SPSS, Tableau, SQL, Excel, Figma, Miro, QualtricsAWARDS:• 2024: Recognized by eBay Chief Growth Officer for living the eBay DNA “Deliver with Impact” • 2023: eBay Global Consumer Insights' Quarterly Impact Award recipient• 2018: Employee of the Year Award Nominee at TracFone Wireless for impact on customer experience and internal collaboration. • 2009: Winner of Roland Berger Case Competition at Oxford, and competed with teams from 20+ top MBA programs worldwide• 2005: Valedictorian (Eller College of Management, University of Arizona) for exemplary achievements in academic, leadership, and community impactPASSION PROJECT:I co-founded and have led Support Young Scholars, a 501(c) non-profit since 2019. We focus on helping low-income high school students in Vietnam in their academic pursuit.
Listed skills include Customer Insight, Market Research, Public Speaking, Social Media, and 19 others.
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A career timeline built from the work history available for this profile.
San Jose, CA, US
Lead strategic research for Global Collectibles (US, UK, DE). Quarterly Impact Award (2023) for business impacts at eBay.
Having access to quality education changed my life and took me to places I would never imagine. Being a mom also helped me see that with children, how a little support can go a long way. Thus, I co-founded and lead Support Young Scholars, a 501(c) nonprofit that helps disadvantaged high schoolers in Vietnam in their academic pursuit. Check us out at.
Seattle, Washington, US
Led the marketing research function at Flexe, a 400+ people logistic startup, and built it from the ground up. -In charge of designing and executing the research roadmap. -Partnered with other teams and provided data-driven insights to drive go-to-market strategies, customer experience, and thought leadership. -Managed budget and research vendors.
Bellevue, WA, US
Partnered with T-Mobile's Brand Strategy and Consumer Insights team and managed end-to-end research from needs assessment, survey design, survey programming, to reporting and presentation to share insights and actionable recommendations. Managed and coached junior team members on research best practices.Main focus: Mobile devices, Consumer Internet of.
Miami, FL, US
Managed survey design and data analysis for seven TracFone brands (over 23 million customers in total), and presented actionable recommendations to executives and marketing/product teams. ACHIEVEMENTS:-Initiated and led the "Close the feedback loop" which involved cross-functional teams, which helped improve customers' satisfaction and reduce churn.
A life-changing experience which allows me to spend time with my sons and help build the future generation. It also gave me opportunities to contribute to the community and lead without authority (ie: organize events as a room parent and community organizer) and hone my skills in time management and community building.
Ho Chi Minh, Thanh Pho Ho Chi Minh, VN
Led the team of four Oxford MBA consultants to do research related to fruit exporting from Vietnam to Japan. We conducted market and user research (observation, survey, and user interview) and interviews with stakeholders (distributors, government officials, farmers, etc.), and provided recommendations.
Oxford, Oxfordshire, GB
Full-time MBA student at University of Oxford (UK)
London, GB
Worked for Millward Brown, which was later acquired by Kantar Group. Managed quantitative tracking studies for food and beverages multinational corporations (Danone, Pepsi) in the Asia Pacific region. Wrote reports and presented to clients, as well as collaborated on the daily basis with other market research agencies (fieldwork/data collection) and.
New York, New York, US
My first full-time job out of college. I took rotational assignments across departments including Operations and Public Relations, and managed corporate events, press releases and relationships with the media.
Tucson, Arizona, US
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Quick answers generated from the profile data available on this page.
Hang Tran works for eBay.
Hang Tran is listed as Senior Manager, Global Consumer Insights | Oxford MBA at eBay.
AeroLeads has found 1 work email signal at @blueoceanmi.com for Hang Tran at eBay.
Hang Tran is based in Seattle, Washington, United States while working with eBay.
Hang Tran has worked for Ebay, Support Young Scholars, Flexe, T-Mobile, and Tracfone Wireless, Inc..
Hang Tran's colleagues at eBay include Stephanie Hall, Anthony Stewart, Darragh Foran, Raunak Raheja, and Joseph Pulido.
You can use AeroLeads to view verified contact signals for Hang Tran at eBay, including work email, phone, and LinkedIn data when available.
Hang Tran holds Mba, Strategy/Social Entrepreneurship from University Of Oxford.
Hang Tran is listed with skills including Customer Insight, Market Research, Public Speaking, Social Media, Leadership, Analytical Skills, Strategy, and Survey Monkey.
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