Hanh Rapplean Email & Phone Number

St. Louis, MO

Maryland Heights

Champions requirements analysis and testing of full cycle software development for small to medium projectsAnalysis and development of workflow, systems requirements, system impact,systems design and testing to provide efficient, cost effective solutions Developed detailed design specifications by leveraging relationships with businessowners and.

Creve Coeur, MO

Managed regional customer accounts to maximize sales by providing exceptional, knowledgeable and timely customer service to account owners and sales representativesLeverage relationships with demand planning, distribution planners, warehouses, customers and sales representatives to ensure order needs are addressed and deliveries are set up accurately and.

Creve Coeur, MO

Managed and reconciled sales data for multi-state territory of over 350 accountsDesigned and tested reporting application for customers through cross functionalcollaboration with finance departmentLiaison for third party reporting tool and internal systems to cleanse, filter anddistribute data to the appropriate usersDeveloped, lead and documented process.

Creve Coeur, MO

Worked with dealers to clear seed order errors via phone conversations or emailStrong working knowledge of all internal grower databases as well as external resourcesAssisted in various call projects and other tasks as needed

Creve Coeur, MO

Lead and trained a small group for a call project consisting of 1200 accounts to collect elevator informationParticipated in various projects as neededRecruited to grower licensing team to help process stewardship agreements because of familiarity with grower databases

Creve Coeur, MO

Responsible for auditing over 20 accounts varying sizesParticipated in various call campaigns, licensee look ups and auditing initiativesUtilize various internal and external databases to review, analyze and reconcile large amounts of dataCreated and maintained weekly Excel reports to support two customer account specialistsPart of a team of 10 that were.

Syracuse, New York

Responsible for meeting with engineers and technical staff to create newsletters and pamphlets for new productsGenerated margin analysis reports to quantify the effectiveness of company marketing strategiesProvided management with solid marketing and administrative support for team and dealer meetings