• Administer the company’s digital filing systems containing 2000+ customers' and suppliers’ information and service performed. • Send and collect invoices from 100+ customers through emails. • Monitor shipment delivery status and ensure that all shipments are delivered within a reasonable time. • Reply to customers’ inquiries regarding pack and ship freight.

• Monitor and maintain lab equipment & parts listings worth $500,000+ on eBay, the company’s website, LabX, Machinio, and Laser Scanning Forum. • Process 500+ online orders through the eBay store. • Generate 200+ Bills of Lading for domestic freight orders and 100+ custom forms for international freight orders. • Respond to customers’ inquiries through eBay messages and emails.

• Scanned 200+ inventoried goods and billed 80+ customers via the POS systems daily. • Managed cash register throughout the shift, then calculated net cash inflow/outflow at the end of the shift. • Recorded 500+ purchased inventory on the company’s portal and adjusted the sale price of products using the company’s margins. • Assisted 10+ customers daily with common questions about the company’s products.

• Planned lessons, assigned homework, graded tests, and instructed 16 students ages 8 to 13 in Vietnamese. • Created safe and interactive learning environments for students to ensure active engagement in improving students’ proficiency in Vietnamese