- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers- Draw an overall or individualized training and development plan that addresses needs and expectations- Deploy a wide variety of training methods- Conduct effective induction and orientation sessions- Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them- Manage training budget- Provide opportunities for ongoing development- Resolve any specific problems and tailor training programs as necessary- Maintain a keen understanding of training trends, developments and best practices

Sales Achievement- Ensure that all stores are achieving sales targets and gross margin as budgeted.- Produce quantitative and qualitative sales report. - Ensure that sales are supported by good customer service and efficient use of the customer database.Stock Management- Ensure new products are available and aligned with the marketing calendar and as per the brands’ guidelines - Ensure adequate stock level in all stores and take corrective actions towards over/out of stock situations - Supervise the preparations for the inventory and hold accountable for inventory results.- Ensure that all merchandises in all stores is bar-coded and priced correctly.- Monitor merchandising at all stores as per the guidelines.- Contact the Warehouse daily to ensure that the orders are delivered in time specially in unexpected cases.General Operations- Responsible for following up on promotions & prices with the Competitor & feedback the Operation Manager to act accordingly- Coordinate with the back office, suppliers, logistics, marketing and merchandising in regard of new launches, in store animation or renovation.- Responsible for following up on maintenance activities within stores.Man Management- Responsible for rescheduling the staff sales and the managers from time to time and from location to location in order to improve the performance of the staff.- Ensuring that all leaves taken by staff members doesn’t affect customer services or store security- Ensure all the time that company’s policies and procedures are carried out by all staff equally - Organize staff meetings to review sales achievements, marketing activities, training …- Conduct the appraisal and assessment of team members- Set the objectives and budgets for team members and ensure their accomplishment- Responsible for coaching and training own team members, and formalize and follow up on each team member’s Individual Development Plan.

- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers.- Draw an overall or individualized training and development plan that addresses needs and expectations.- Conduct effective induction and orientation sessions.- Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them.- Resolve any specific problems and tailor training programs as necessary.- Maintain a keen understanding of training trends, developments and best practices

- Responsible for all stores & Employee’s development & accountable for visual merchandising in stores.- Actively contributes to development of the business initiatives relevant to brand projects.- Lead store teams to achieve their sales targets shrinkage targets & control operational costs in order to meet the Business Plan.- Maximize the potential of Store Management & Employees through performance management, coaching, & identifying development opportunities to ensure all stores are staffed correctly including succession planning & ongoing monitoring of manpower planning.- Build external networks to understand market trends & competitor activity feedback , enabling central teams to maintain a competitive advantage.- Contribute to all aspects of business development including new store openings & recommendations for closure. Liaise with internal & external parties.- Ensure customer service is excellent through brand specific & company wide training initiatives.- Fully utilize company reporting systems to monitor brand performance & implement corrective action when necessary.- Ensure adherence to all company policies & procedures.

- Train new and old team members on how to handle customers in addition to product knowledge in terms of features and benefits, Manage a team including; motivation, coaching, development and performance appraisals.- Ensure communication is effective throughout Store and back to brand team through conducting daily briefings to discuss sales, achievement vs. Target and distribute roles to reach objectives.- Prepare reports by collecting, analyzing, and summarizing information, through weekly /daily analysis of commercial reports and implementation of action plans where necessary.- Set store team attendance schedules according to business needs and follow up implementation.- Motivate team to achieve their individual and store targets, and determine top and low performers.- Handle team disciplines, and communicate properly to HR manager.- Manage all store transfers to ensure appropriate stock levels are available and communicate effectively with brand team.- Implement Store layout, visual merchandising, stock and fixture positioning according to brand guidelines, Manage stock replenishment, product launches and promotions.- Implement and review all stock loss prevention controls. Implement processes specific to store product/size/ location.- Conduct inventory of products as per brand standards and ensure accuracy.- Maximize sales and ensure customer focus is prioritized at all times.- Ensure all policies and procedures are followed properly.- Maintain good relationships with mall management and be involved with various activities and promotions of the mall.

- Responsible for overseeing the daily work of Subordinate employees, Ensuring that Customers have a pleasant shopping experience and Completing many other duties necessary to ensure the store operates in an effective and efficient manner .- Making sure that each individual is adequately trained to fill their Job title and supervise the work that they do throughout their Job at the store.- Develop and communicate Store Standards to Associates.- Forecast scheduling needs and ensure sufficient associates on the floor to meet Customer demand.- Observe and evaluate associates job performance.- Handles Occupational safety and employee relations within the store and relates any issues back to the HR.- Available to Customers who wish to express either their Pleasure or displeasure regarding an aspect of the store, extremely well versed in matters of Customer Service.- Ensure all Products and displays are merchandised effectively in order to maximize sales and profitability.- Responsible for handling the Cash at the end of each work day to ensure that all deposits are accurate.- Responsible for Overall operational integrity of the store.

- Assisting Customers in choice and completing sales procedures within best of attempts.- Being able to address inquiries related to the brands as well as sell them in a manner that represent their value.- Maintain a high level of awareness of the brands.- Maintain ethical dealing with customers at all times.- Ensuring achievement of my division target.- Arranging stocks within the shop and ensuring that the division is neat and organized at all times.- Following operating procedures.