Hani Hirbawi Email & Phone Number

Palestinian Authority

• Leading analysis framework and projects.• Managing business performance analysis.• Coaching and guiding the business analytics team.• Handling other related corporate projects and strategic initiatives.

Palestinian Authority

• Leading different analytics and insights projects.• Supervising reporting and dashboards development for marketing.• Managing marketing automation project.• Enhancing and maintaining marketing BI and Data Warehouse environment.• Managing business requirements related to BI, analytics, and reporting.• Support marketing planning and strategic initiatives.• Support cross-departmental business intelligence and analysis projects.

Palestinian Authority

• Creation of many Customer insights projects (Value Based Segmentation, RFM & Behavioral Segmentation Models, Churn Prediction Models, Geo-Marketing analysis, Acquisition quality and Sales channels analysis).• Customer value management (Monitoring, analysis, reporting, integration, and recommendations)• Performance reporting and analysis (Acquisition, Churn, ARPU, Traffic, and ATL & BTL Campaigns).• Business KPI’s monitoring and reporting (Achievement vs. targets, rolling… Show more • Creation of many Customer insights projects (Value Based Segmentation, RFM & Behavioral Segmentation Models, Churn Prediction Models, Geo-Marketing analysis, Acquisition quality and Sales channels analysis).• Customer value management (Monitoring, analysis, reporting, integration, and recommendations)• Performance reporting and analysis (Acquisition, Churn, ARPU, Traffic, and ATL & BTL Campaigns).• Business KPI’s monitoring and reporting (Achievement vs. targets, rolling forecasts, analysis, root-cause, and recommendations).• Segment-level and Product-level analysis and reporting (Value Proposition, Profitability, SWOT).• Producing recurring and ad-hoc multi-dimensional analyses according to business needs.• Support in annual and strategic business planning.• Utilizing market intelligence and customer feedback data to enrich the insights and support decision making. Show less

Palestinian Authority

• Prepaid churn analysis.• Churn prediction modeling.• Support in launching retention campaigns.• Post-campaign analysis for BTL retention activities.

Palestinian Authority

• Complaint management (Trouble Tickets, E-mails, Call backs).• Back Office support.• Back Office performance reporting.

Hebron, West Bank

• Planning, prioritization, and monitoring of production lines.• Daily reporting of production progress and status.• Quality checks on raw materials and ready products.