Guiding, spreading information, and storytelling was my passion for a long time. It still strongly lives with me as I make it my mission to share the history of the Holy Land. I am Hani, young full of energy, and ready to go!

Create and organize unique tailor-made experiences for visitors coming to the Holy Land (Israel & Palestinian Territories) and other destinations in Europe. Organizing individual bookings from local service suppliers such as accommodation, transportation, guiding, food & beverage, and national park excursions. Maintain and manage relationships with clientele abroad (Tour operators, visitors, clubs). Evaluate service providers before and after the guest experience. Review customer feedback to… Show more Create and organize unique tailor-made experiences for visitors coming to the Holy Land (Israel & Palestinian Territories) and other destinations in Europe. Organizing individual bookings from local service suppliers such as accommodation, transportation, guiding, food & beverage, and national park excursions. Maintain and manage relationships with clientele abroad (Tour operators, visitors, clubs). Evaluate service providers before and after the guest experience. Review customer feedback to ensure high-quality services are provided consistently. Show less

Operating Global Distribution Systems (GDS) like Sabre and Amadeus. Organizing and booking individual and group tickets with attention to detail on ticket rates, fares conditions and penalties and luggage count for every flight. Follow up consistently on client travelers and their flight schedules. Evaluate customer feed-back before and after their experience to insure quality of service.

Responsible for storage safekeeping including food and beverage, office and school appliances, kitchen tools and utensils, hotel and restaurant staff wear and maintenance, and cleaning products. Accepted delivery notes and distributed merchandise to all hotel departments. Analyzed and issued draft purchase orders for the procurement office. Handled general and end of the year storage count

Provided diners with a detailed overview of menu items and special dishes. Recommended dishes based on the needs of each guest. Relayed all allergies and dietary restrictions to culinary staff. Ensured a safe and enjoyable dining experience for all guests.