Hani Mikhail Email & Phone Number

United Arab Emirates

Act as the single point of contact for all customer requirements and coordinate with team members in order to achieve customer satisfaction My regular responsibilities in this role include:• Oversee development, test, deployment, and support projects across the Middle East & Africa.• Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets • Evaluate RFPs and work with the subject matter expert to design… Show more Act as the single point of contact for all customer requirements and coordinate with team members in order to achieve customer satisfaction My regular responsibilities in this role include:• Oversee development, test, deployment, and support projects across the Middle East & Africa.• Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets • Evaluate RFPs and work with the subject matter expert to design and conclude the solution(s). This resulted in wining business worth $20M during 2012 for 17 direct countries in MEA• Prepare P&L and conduct presentations for potential clients and evaluating the Risk and Mitigation Strategy• Co-ordinate the activities working with services team and sales team to bridge the gap for timely communication to ensure that all solutions are deployed within agreed timelines and supported after delivery• Act as the key contact point for the 3rd party vendors, derived detailed schedule with all stakeholders and aggressively monitored interests.• Schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.Project Breakdown:Project List: Network Hardware Deployment, Expansion & Software upgrade Remote Monitoring & ManagementHelp deskSet up & upgrade Data centers (Passive & active) Show less

Canada

Managed country wide mid to large size projects worth more than $20 million CAN for GSM/GPRS network expansions, new feature/product deployment and UMTS/HSDPA rollout.My regular responsibilities in this role include:•Proficient in Core Network (Wireless and Corporate Infrastructure) projects tools and techniques, managing projects in different Provinces•Develop organization chart and assemble the project team•Perform risk assessments and ensure that deliverables meet work… Show more Managed country wide mid to large size projects worth more than $20 million CAN for GSM/GPRS network expansions, new feature/product deployment and UMTS/HSDPA rollout.My regular responsibilities in this role include:•Proficient in Core Network (Wireless and Corporate Infrastructure) projects tools and techniques, managing projects in different Provinces•Develop organization chart and assemble the project team•Perform risk assessments and ensure that deliverables meet work plan•Direct preparation and updating of the project budget•Manage all contracts with the vendors, subcontractors and consultants•Maintain project cost control by directing and monitoring all billings, payables•Manage Schedule performance, delay Scope changes and changed conditions•Ensure project quality and safety measures are implemented •Facilitate solutions to resolve technical issues •Submit regular weekly project report for management and report the management with major issues concerning the project•Project performance with regards to schedule, cost, quality and conformance with the project contract •Supervise project’s closeout including all documentations Project Breakdown:Estimated Budget: Project List: Deployment of IP/MPLS Access Network Re-architecture Deployment of Service LAN Re-architectureDeployment of HSDPA/WCDMA SGSN in poolCore Network Hardware Deployment, Expansion & Software upgrade.Team size: 15+Tools & Technologies: Oracle, MS Access, MS Project, Remedy TM, DocumentumTM Show less

Egypt

•Lead a team of 6 engineers operating and maintaining network•Supervised and coordinated installation & commissioning of new network nodes •Observed and accepted quality of switches Worked closely with vendors for selecting the relevant technologies and hardware to seamlessly work with existing Telecom Network•Provided network planning and integration support to existing contracts•Organized lab testing and field trials for various new solutions/products•Performed and ensured… Show more •Lead a team of 6 engineers operating and maintaining network•Supervised and coordinated installation & commissioning of new network nodes •Observed and accepted quality of switches Worked closely with vendors for selecting the relevant technologies and hardware to seamlessly work with existing Telecom Network•Provided network planning and integration support to existing contracts•Organized lab testing and field trials for various new solutions/products•Performed and ensured 24-hour operation and availability of NSS/VAS elements {Switches and database elements for Alcatel MSCs and Nokia}•Implement, Manage & support all core network elements (SW&HW) •Completed monthly Tasks for MSC machine (RCP & SSP & OMC) and backup machine Show less

Egypt

• Closely monitored all program activities such as (maintenance for all base facilities – transportation services – warehouse operation – minor construction)• Inspected and supervised all aspects of electrical installations• Submitted the weekly and monthly quality control report to the client• Provided a monthly & daily progress report update for the project’s schedule • Observed and enforced safety and quality control regulations for all activities