Hani Naba, M.Eng, Cssbb, Cphq Email & Phone Number

Charlotte, North Carolina

Performance Improvement | QI Coach | Business Transformation | Lead Performance Excellence | Process Automation Expert in End-to-End Process Optimization: Skilled in leading middle to large-scale projects and implementing Continuous Improvement & Transformation (CI&T) strategies for enhanced efficiency, productivity, and quality.- Innovative Program Development: Developed and operationalized a pilot Mobile Integrated Health Program. Evaluated VAD and Transplant outpatients with innovative approaches, improving efficiency and effectiveness in daily interdisciplinary team (IDT) rounds.- Dashboard and Report Development: Designed, developed, and maintained dynamic dashboards and reports. Assisted in the strategic development and implementation of robust database systems, advanced data collection methodologies, sophisticated data analytics, and other strategic measures to optimize statistical efficiency and uphold high data quality standards using Power BI and Tableau.- Data Analysis and Insight Delivery: Proficient in leveraging a range of statistical methods to analyze data, discern patterns and trends, and deliver comprehensive insights for informed decision-making. Supported line managers through effective data-driven presentations and reports aligned with management objectives.- Six Sigma Methodologies: Utilized Six Sigma methodologies and tools to develop advanced process improvement capabilities. Identified and implemented solutions that contributed to improved graft survival rates by 11%, surpassing the national average by 6%.- Leadership and Training: Consulted and trained leaders to utilize Lean Six Sigma concepts such as Value Stream Mapping and root cause analysis to improve patient throughput processes. Achievements include: - Reduced referral-to-transplant time from an average of 102 days to 57 days. - Increased patients added to the transplant waiting list by 30%. - Boosted transplant volume by 10%.

Charlotte, North Carolina

Clinical Analyst at Atrium Health | Expert in Lean Six Sigma, Data Analysis, and Quality Improvement | Driving Reduction in Length of Stay, Readmission Rate, and Mortality Rate | Passionate About Healthcare Innovation and Leadership- Lean Six Sigma Coaching: Guided employees in the practical application of Lean Six Sigma tools, leading successful improvement initiatives.- Stakeholder Engagement: Facilitated data-driven decision-making through well-structured reports and compelling presentations, effectively engaging key stakeholders.- Innovative Solutions: Designed and implemented innovative approaches to enhance routine computational processes, significantly improving decision-making capabilities.- Data Management: Managed data for quality and safety indicators, developing comprehensive reports for the section Chief and ensuring accurate data representation- Collaboration: Worked closely with teams to define essential data elements within digital information systems, maintaining data integrity and consistency.- Quality Audits: Conducted regular data integrity and quality audits, identifying discrepancies and recommending improvements to uphold data authenticity.- Data Analysis: Analyzed data extracted from Premier, Epic, and BO to identify opportunities for improvement in Length of Stay, Readmission Rate, and Mortality Rate.- Reporting and Leadership: Delivered insightful reports and engaged in discussions with executive leaders to drive positive change.- Passion for Healthcare Improvement: Leveraged a diverse skill set and experiences to contribute effectively to healthcare improvement initiatives, delivering meaningful results

Charlotte, North Carolina Area

Mentoring & Coaching | Continuous Process Improvement | Risk Management | Quality Improvement | Patient Safety Optimization | Change Management ExpertI improved the accuracy of clinical records by 15%, which in turn enhanced patient satisfaction from 64% to 85%. Additionally, I developed and implemented a comprehensive strategy for acquiring, linking, validating, standardizing, and refining data through advanced data management, visualization, dashboards, and business analytics. This strategy aligned with the organization's business intelligence vision and identified opportunities for improvement, leading to better outcomes.- Compliance and Audit Reporting: Provided detailed and summary compliance and audit reports to departmental managers and other relevant stakeholders.- Trend Analysis: Conducted trend analyses to identify variations in the quality of clinical documentation, ensuring all reports and dashboards were up to date.- Continuous Improvement Projects: Led projects focused on continuous improvement, optimizing processes, and aligning efforts to enhance efficiency and effectiveness within the division.- Data Analysis and Improvement: Utilized Lean Six Sigma, Flexsim Simulation Software, and Tableau to conduct data analysis and identify areas for improvement in screening and testing processes across various departments.- Process Mapping: Mapped out processes using Microsoft Visio to visualize workflows, pinpoint inefficiencies, and integrate effective solutions into practice.

Allentown, Pennsylvania Area

As a Process Improvement Intern, I assisted with quality, patient safety and operational improvement projects throughout the organization. By applying process improvement methodology (Lean Six Sigma), industrial engineering, change management and economic principles, I optimized clinical practice and improved overall quality and safety, as well as the patient experience.

Ceder Crest Blvd, Allentown, Pa

As an Industrial Engineer, I used simulation and lean methodology to analyze patient flow, staff utilization, resource management and LOS. As a result, I was able to inform leadership on improvement opportunities within the clinical workflow of Emergency Department and Medical- Surgical Units. KEY ACCOMPLISHMENTS• Implemented a radical redesign of the process for Medication Reconciliation on admission from the Emergency Department by applying Flexsim Simulation Software and lean principles and tools • Reduced the medication discrepancy rate from 30% to 1.8% in a matter of a few weeks and the improvement was sustained and successfully spread

During my time at Saint Luke’s Health Network, I was the second-in-charge to the Project Manager in leading a medium-sized development team in the newly established Medical & Surgery Unit. Utilized simulation and lean methodology to analyze patient flow, staff utilization, resource management. Which enhanced nurse-patient face time by 15%

Wilkes Barre

Judged the patients' conditions based on severity, prioritizing utilization of limited emergency room to ensure all patients receive quality care in a manner consistent with their needsCollaborated with clinical and staff development personnel to streamline new nurse orientation process that measurably improved new employee retention of key operational information Optimized the provision of pain care supported emergency services in the implementation of medical treatment and the performance of the clinics skills

Master Of Engineering - Meng, Healthcare Systems Engineering, Master

Master Healthcare Systems Engineering

Nursing, Bachelor Degree In Science

Bachelor Degree in Nursing