Hania Batool ☁️ Email & Phone Number

New York, NY, US

· Spearheading Salesforce administration at MikMak, a leading e-commerce SaaS company operating in over 80 countries, serving 3000+ retailers.· Collaborating with the Director of Revenue Ops on strategic projects, aligning Salesforce with overarching organizational goals and utilizing relevant tools.· Regularly assessing the efficiency of MikMak’s.

San Francisco, California, US

Develop and execute strategies to attract and convert leads.Onboard new clients and set expectations.Build and maintain client relationships.Manage leads through the sales funnel and ensure follow-ups.Identify opportunities for account growth and upselling.Provide clients with performance updates and insights.

San Jose, CA, US

· Generated and nurtured new business leads using Salesforce, LinkedIn Sales Navigator, and ZoomInfo. · Developed and executed targeted sales pipeline and email sequences to effectively engage and nurture leads, resulting in 40% conversion rates.· Created and maintained customized dashboards, reports, forms, and templates in Salesforce to track key.

Northbrook, IL, US

• Configured and customized Salesforce to meet the specific needs of the insurance company, such as customizing data models and building custom workflows.
• Collaborated with business analysts, project managers, and other stakeholders to understand business requirements and translate them into technical solutions.
• Demonstrated expertise in Visualforce, Lightning Components, and other Salesforce technologies and tools.
• Leveraged knowledge of insurance industry regulations and best practices to design and implement compliant solutions.
• Proactively identified opportunities to improve existing processes and systems, and recommended solutions to enhance efficiency and effectiveness.
• Maintained up-to-date knowledge of Salesforce releases and updates and provided recommendations on how to incorporate new features and functionalities into the insurance company's risk management processes.

Cupertino, California, US

· Designed and delivered solution-based sales, demos, and presentations.· Met and achieved sales metrics within the Specialist role providing guests with a full solution experience, focusing on identifying needs, and providing information regarding Applecare+, and other Apple services.· Offered tech services to help customers transition from older computer.

New York, NY, US

· Primary source of contact for clients at Wayne State University, established connections and facilitated orders.· First-hand entrepreneurial experience.· Identified, analyzed, and executed new and potential products, services, markets, and advertising opportunities, increased sales by 15%. · Collected and analyzed data on established and prospective.

• Assisted in configuring and customizing the Salesforce platform to meet the specific needs of the company's clients.
• Managed user access and permissions to ensure the security and integrity of the Salesforce platform.
• Created and maintained custom reports and dashboards to track key metrics and performance indicators for clients.
• Participated in testing and deployment activities to ensure the quality and reliability of the Salesforce platform.
• Collaborated with team members, including developers and project managers, to ensure the successful delivery of Salesforce projects.
• Assisted in documenting technical solutions and processes to ensure consistency and quality.

Columbus, Ohio, US

Rutherford, New Jersey, US

Information Technology

Salesforce Sales Cloud