I lead a local general building and property maintenance company built on trust and service excellence, QFIX covers both commercial and residential properties.Our services are all carried out by professional and skilled technicians utilizing a two point agenda: customer satisfaction and professional quality work. We can provide a quality team to carry out one-off repairs or complete building projects, priding ourselves on competitive pricing that does not encroach on quality.We are committed to all of our clients and provide a unique, tailored approach to their needs; setting the bar in the UAE with value-added customer service.This approach has meant that we have reached our target of exceeding 95% client satisfaction (2016 customer survey results).For us, every client is a long-term relationship, and we can offer dependability and trust-forged partnerships. No maintenance company is able to satisfy the everlasting demands of customers without full support and efforts of highly skilled technicians and qualified engineers. That’s why we are able to deliver the best results; by empowering the best people. And this approach is maintained by a distinct and powerful vision.

• Managed the P&L, achieving a 30% gross profit YOY• Oversaw a fleet of 80 vehicles, with investment totalling AED 35,000,000 and achieving utilization rates of 75%• Reduced maintenance costs by 12% through the implementation of a strict preventive schedule• Managed, wrote, and prepared all tenders and proposals which include the technical and the commercial sections with a success rate of 35% in year 2012• Managed the tender and proposal process, with particular emphasis on the technical and the commercial sections, achieving a benchmark success rate of 35%

• Managed the sales and recycling departments and was responsible for the overall profitability and growth of the company• Accountable for Profit Objectives, Results Orientated Rewards, Sales and Marketing Objectives, Market & Industry Share and introducing profitability into new service lines• Oversaw the repair workshop and fleet, assisting with budget control and verification of invoices and payments• Monitored and set performance targets for the waste management contracts, ensuring they met all contractual and legislative standards, including complete compliance with health and safety issue• Assisted with business development by preparing appropriate contract documentation for waste management, in addition to developing an enforcement strategy aimed at tackling cross cutting issues