A natural empath who derives joy in putting a smile on the faces of others; someone who hates mediocre customer service; someone who is a voluntary brand ambassador to any product or service I enjoy buying/using. I am pretty tech savvy and good at adapting to new technology. I have years of experience helping people around me resolve technical and non-technical issues using various media; phone calls, voice/video chat, screenshot, screen recordings. I go above and beyond to help resolve problems for people, many of whom I stand to gain nothing from.The following are the things I believe I'm missing to become the perfect Customer Support Rep:1. Learning to help people who have nothing to gain by being polite to me and still remain professional.2. Learning to solve those problems in a more time-conscious manner.3. Really realising that when what you enjoy doing becomes your job, you would have to work harder to let it remain as a thing you enjoy.All of these are things a month or two of training could help me realise. I'm someone who is happy making others happy, I go the extra mile to satisfy people and I am pretty skilled with handling new technology. With just a little training, I could be the best candidate for you.
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Cyber Security InstructorCypherdevs Jul 2024 - Present -
Providing Technical Support For Friends And Family || Going Above And Beyond To AssistSelf-Employed Jan 2017 - PresentI provided technical help to friends, family and acquaintaces using various media; phone calls, instant messages, screenshots and screen recordings.I learnt how to break complex instructions down into bits, according to the percieved technical know-how of my audience.I learnt how to patiently explain things that may seem obvious and straightforward to me but may confound someone else in an easy to understand fashion.
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Private TutorSelf-Employed May 2021 - Oct 2024During the pandemic, I taught 8 - 10 year olds Mathematics and English based on their school syllabuses. I was more or less augmenting their school studies. I also taught high school graduates some computer basics and computer science basics.
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Freelance TranscriberSelf-Employed Jan 2019 - Jan 2023
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Data ProcessorClickworker Nov 2021 - Oct 2024Performed micro-tasks on the UHRS platform -
AnalystQa World Jan 2019 - Jul 2019
Hanif Abdulkareem Education Details
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Ibadan International SchoolHigh School Diploma
Frequently Asked Questions about Hanif Abdulkareem
What company does Hanif Abdulkareem work for?
Hanif Abdulkareem works for Cypherdevs
What is Hanif Abdulkareem's role at the current company?
Hanif Abdulkareem's current role is ....
What schools did Hanif Abdulkareem attend?
Hanif Abdulkareem attended University Of Ilorin, Ibadan International School.
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