Working on fleet management automation and predictive demand for e-commerce platforms.Gen-AI virtual assistantsAzure/AWS Transformers GCP Dialogflow

Contracting via IntegrisWorking on data consolidation and warehousing projects. Combining data platforms across corporate and developing future strategy.Leading efforts on business requirements and design.

Participate In change management control of various Financial Systems.Develop Standard reports for ongoing customer needs and adhoc queries as needed and working along with teams to identify their requirements.Analyze existing reports and provide recommendations for improvements and automation.Develop process to evaluate, measure, and report on productivity initiatives, and working with global team drive execution

Conducting sprint-planning meetings, daily stand-up meetings, sprint review, sprint retrospective meetings, stakeholder meetings, and software demonstrations. Managing scrum team and resources to deliver value to business stakeholders.Guiding and assisting development team regularly to achieve higher agile maturityFacilitation of user acceptance testing and tracking defects for new software releases.Helping team members to understand the scrum values, rules and practices.

Responsible for designing and customizing various billing and revenue reports and adhoc reports as per management requirements.Involved in migration from sabre reservation system to deltamatic gds systemImplementation and testing of ndc in airline application system as per the iata standardsManaged various project activities across different phases from requirement gathering, design, development, testing and deployment.

Performing the business process requirement gathering and documenting the same to prepare ERP solution proposal to client.Installation and configuration of erp system and various modules.Data migration from legacy system to Sql server database using Sql LoaderCustomization of various business documents in system as per the requirements of business usersResolving various application issues by following vendor guidelines or by contacting the vendor support.

Provide training and assistance to help desk staff on new hardware and software applications.Coordinated in implementation of Bio metrics Time Attendance system and managing it.Assisted the development team in implementation of Intranet portal and provided in house trainings.Coordinate with network administrators in deployment of software over the network at various sites.

Providing technical assistance to users in resolving their computer hardware and software issues.Creating new user accounts and assigning the account with security roles.Assisting the team in maintenance of the company legacy system.Updating the existing IT policies and creating new policies as per the direction of IT manager.Troubleshooting and resolving various system issues or problems using relevant software tools .