Hanif Niaz Email and Phone Number

Oversee fraud claim investigations to identify fraudulent activities and conduct thorough claim reviews, while coordinating with internal compliance teams and ensuring adherence to regulatory standards.* Detect and investigate suspicious transactions and patterns using advanced fraud detection tools.* Review and interpret data from multiple sources, including financial records, authorizations, and third-party providers, to identify potential fraud.* Handle disputes related to fund holds, refund approvals, and information requests from bank partners and customers.* Work with internal teams and external partners to resolve fraud cases and improve fraud prevention strategies.* Document and report fraud cases, providing detailed analysis and recommendations for preventing future incidents.* Keep abreast of emerging fraud trends and updates in fraud detection technologies to enhance investigative processes.

Oversaw client on-boarding on crypto project whilst coordinatinginternal compliance policies and procedure.• Analysed and conducted Know Your Customer (KYC)documentation.• Assisted client on maintain security and safety while usingthe platform responsibly.• Investigated complex situations and potential fraud surfacedin high volume queues.• Analysed risk system and account pattern through dataanalysis.• Worked with regional lead to support cross functional groupsto developed and enhanced internal policies.

Oversaw client on-boarding on trading to detect fraudulent activity and name screening whilst coordinating internal compliance reviews and regulatory bodies' enforcement of compliance laws & regulations.~ Analysed Conduct Know Your Customer (KYC) and translation of KYC document.~ Performed due diligence on new clients, request KYC information, review and verification ofreceived documentation.~ Assisted customers on their initial on-boarding activities and provide ongoing support.~ Advised the front offices regarding client on-boarding standards and requirements.~ Investigated identified suspicious/high risk clients and escalate to senior management asneeded

Responsible in supporting the Anti Money Laundering department which focused on international transactional case investigation. Whilst sets the standard for the highest integrity in every decision and action; exemplified ethical standard and takes action in support of high integrity behavior• Analysed alerts and investigating transactional activities to detect any suspicious of money laundering or terrorist financing activity• Conducted searches, gathering data and recording evidence from Citi internal system, the internet, commercial databases and enquiry with business or Compliance contacts within Citi.• Conducted enhance due diligence investigations in support of policies and procedures.• Creating / Maintaining cases• Reported unusual client activities which might relate to money laundering or terrorist financing• Conducted alert investigation using global standard policies, procedures, aimed at meeting internal and external regulatory requirements• Operated within agreed business SLAs and confidentiality standards.• Assisted in KL Regional FIU Hub to maintain audit-ready state by meeting case investigation objectives and stipulated procedure• Attended all e-learning trainings • Applied knowledge obtained from training of any imposed sanction(s) or laws/regulation to the task at hand• Participated Respect at Work, Awareness AML Program, AML Pattern Evolution.

Responsible in assisting the consumer credit operation department in focused on unsecured collection. Day to day operation of the bank whilst at the same time maintained professionalism & friendly environment. Handled customer enquiries via phone call regarding credit card  Assisted in raise approval for settlement Assisted in preparing proposal for credit card settlement Assisted in preparing release letter Assisted in zerorized account for credit card by raising voucher in the system To provide settlement listing record for CIMB team. Dealt & negotiated on credit card settlement Assisted in checking payment for Credit Card, Personal Finance, Hire Purchase  Aborted agency account in respective products. Checked payment using vlook formula (excel). Assisted in task assignment given by agency. KIV listing for Non Performing Account. To provide payment listing record for CIMB team. Moved to Legal for respective accounts by using the Law & Agency system.  Assisted in reconciliation of the respective agency products & accounts.

Facilitated transaction process of day-to-day global trade and operations of the bank. Assisted in sales trade & receivable finance in the global trade department.* Ensured the smooth running of global trade and receivable finance banking transactions.* Amended clients on notice trade receivable.* Built relationships with high net worth clients.* Booked in invoices into the system.* Assisted clients financing.* Managed and monitored the documentation & invoices.* Handled customer queries.* Presented information clearly to customers, work colleagues and third parties. * Verified clients signature and identified transaction history.