-Deal with the purchaser for them to state all the defects in their unit - Prepare the defect feedback form to all purchasers for them to clarify all the defects in their unit - Submit the defect feedback form to the project team for them to start the inspections on that particular units. - Monitoring all the incoming, outgoing memos and incoming, outgoing letters. - To prepare complete rectification letters to the purchasers for clarifying that the defects that have been submitted by them are completed. - To call and answer a phone call from owners regarding the defect progress of their house.- To monitor the excel record of every format and defect tracking record everyday.- Monitor the defect system that been called TeamBinder to make sure the defect is been rectify by the contractor.- To monitor the defect key movement to make sure the key is not missing.- Assist an event that create by company to discuss regarding defect issues with the purchaser.