1. Self-manufactured premium hijab and hampers, currently maintain 17,8K followers on Instagram.2. Responsible for production budget planning, customer service, content and marketing needs on social media, stock availability reports, and delivery.3. Managed to sell hundreds of hijabs and hampers within a month especially on peak season, managing up 200% from monthly basis.4. Do live streaming for sales purposes, and succeed to achieve the conversation of sales until 80% from target.

1. Bob Waterproofing is a business that is built by the family and takes part as the main PIC in terms of operation.2. Establish the budget accuracy for operational as well as manage the cost for operational.3. Leading the operational team and following up every progress.4. Maintain the customer relation, and engage with the loyal customer. Customer focus on Jabodetabek.

1. Assist sellers and buyers in submitting complaints related to the experience of selling or shopping at Tokopedia.2. Handle resolving issues around 80 within a day.3. Establish the SOP for resolving issues and handling uncommon issues between sellers and buyers.4. Familiar with the data analysis to define the ideal resolution for the issue.

1. Helping to prepare supporting documents for customer needs.2. Do marketing trips to targeted schools.3. Involving the implementation project of customer service improvement as well as a supporting front-liner staff.