Hanifa Kamal Email & Phone Number

• Delivering projects within the Public Sector - Department for Levelling Up, Housing and Communities (Voter Authority Certificate)- Department for Transport (Blue Badge)• Overseeing the delivery of a project or multiple projects within a single account, starting from pre-sales involvement to the beginning and throughout its entire lifespan.• Collaboratively managing delivery with client stakeholders, ensuring proper monitoring, reporting, and governance.• Taking responsibility for the successful outcome of both Valtech and the customer.• Supporting and empowering a cross-functional team in all aspects of product development• Providing guidance on effective Agile practices and principles to both client and Valtech team members. (Core Agile, Scrum, Kanban)• Establishing and supervising diverse delivery teams while managing budgetary responsibilities.• Adopting a continuous approach to planning, forecasting, estimating, and managing uncertainties.• Promoting collaboration and communication within the team, with a focus on delivering the most valuable work.• Handling dependencies, constraints, and overcoming obstacles.• Creating and updating reports.

Remote

• Manage site builds from an end-to-end perspective.• Creating a technical and creative Statement of Work, and Cost Breakdown sheet to solidify the project’s scope of work, and ensure that the budget reflects the SOW.• Leading technical and creative discovery sessions with the client with Designers and Developers to gain an understanding of the functional and creative requirements.• Creating a project timeline based on internal resource, and checking in throughout the project process to re-evaluate and timeline changes.• Booking in resource in advance by liaising with the General Manager, and other members of the Client Services team (Project Managers and Growth Managers)• Leading daily stand-ups, sprint planning, and retrospectives with the team of Developers.• Using tools such as JIRA (for internal use) and Basecamp (for client use) to ensure there is a constant stream of communication for the team and client.• Supporting colleagues within the Client Service team with knowledge sharing.• Liaising with 3rd party companies to create and maintain a working relationship.

Birmingham, England, United Kingdom

• To be the main point of contact for clients throughout the project life-cycle, communicating with clarity, warmth, and professionalism.• Translate design and development concepts into terms that the client can understand.• Act as the face of the company and maintain strong client relationships.• Scope out and manage projects in detail to mitigate risks, avoid scope-creep and deliver within budget, brief and deadline.• Work with the internal design, development, marketing and management teams to maintain and implement processes, and improve efficiency.• Work with the QA testers to test websites thoroughly and systematically to ensure we deliver high-quality products to clients.

Birmingham, United Kingdom

(Formerly Spark44)• Act as the subject matter expert on authoring and CMS ability within Agile sprint team• Authoring and testing new functionality on all environments• Authoring and testing bug fixes on all environments when required• Train the authoring team on new/enhanced functionality• Provide ongoing support to the authoring team• Engage with external parties (Connect, SDL, JLR IT)• Troubleshooting DX issues• Record incidents during Agile sprint within the Jaguar Land Rover Help Desk task management system (JIRA)• Access and categorise incidents according to urgency and impact model and escalate where necessary• Assign incidents to other support teams as required• Keep users informed on status and progress of incidents

Birmingham, United Kingdom

(Formerly Spark44)• Updating Jaguar and Land Rover's site on a global scale• Primary author of Jaguar Racing, eTROPHY, and Finance Calculator• Participating in project briefings, liaise as appropriate with Project Manager/Market Account Executives if more clarification is required to deliver work• Following the brief, update JLR websites with the latest product information, advertising campaigns, photography and films• Ensure that all content has been added correctly following brand guidelines, checking across different browsers and devices• Work in a methodical manner to ensure authored content has no negative impact on live sites• Trouble shoot content that does not display correctly and escalate any issues that cannot be resolved to the Senior Author/Resource Project Manager• Undertake other tasks as deemed necessary in conjunction with the Content Author role