Implemented comprehensive processes to streamline operations and enhance overall efficiency. Improved performance through targeted strategies and continuous monitoring, ensuring optimal productivity and effectiveness. Recommended industry best practices to elevate the quality of customer service, fostered a customer-centric approach that builds loyalty and satisfaction. Created synergy across departments and teams, promoted collaboration and a unified effort towards common goals. Met commitments consistently by setting realistic objectives and maintaining a disciplined approach to project management. Improved communications through transparent, timely, and effective information sharing, ensuring all stakeholders are well-informed and aligned with organizational priorities.Partners: Beckman Coulter, Becton Dickinson, 77 Elektronika, Stago, Thermo Fisher, Hamilton Sorter, Metis, IHC Hytech, …

Professionally managed the renovation projects for the Kuwait Burn Centre and Sabah Surgical Hospital operating theatres, with respective budgets of US $12 million and US $15 million. These projects were successfully completed and handed over on schedule in 2013 and 2015. The renovations featured the integration of prefabricated modular components, which expedited construction timelines and ensured high-quality standards. Additionally, state-of-the-art surgical equipment was installed, significantly enhancing the hospitals' operational capabilities and patient care standards. The projects demonstrated strong project management skills, effective coordination with various stakeholders, and a commitment to delivering cutting-edge healthcare facilities.Partners: Getinge Infrastructure Equipment and OR Solutions, …

Based in Dubai, responsibilities encompassed managing comprehensive sales and marketing activities, driving strategic initiatives to boost brand visibility and market penetration. Developed and expanded the distributors network, identifying and partnering with key stakeholders to maximize reach and efficiency in target markets. Enhanced regional presence for the company’s major brands by implementing targeted marketing campaigns, conducting market analysis, and tailoring strategies to meet regional demands. Successfully coordinated cross-functional teams to achieve sales objectives, fostered strong relationships with distributors, and ensured alignment with corporate goals and standards. This role required a deep understanding of market dynamics, exceptional leadership skills, and a proactive approach to identifying and capitalizing on growth opportunitiesCompany Brands: Sammons Preston (US), Homecraft (UK), and Kinetic (France).

Managed the biochemistry and immunoassay sales and marketing division, leading a dedicated team to achieve significant revenue growth and market share expansion. Established the application department, which played a critical role in providing technical support and solutions to customers, ensuring the effective implementation and utilization of our products. Advised both management and suppliers on market conditions and performance metrics, offering strategic insights and recommendations to align business operations with market demands. Conducted thorough market analyses to identify emerging trends, opportunities, and competitive dynamics, enabling informed decision-making and strategic planning. Fostered strong relationships with key stakeholders, including customers, suppliers, and internal teams, to drive collaboration and achieve business objectives. This role required a deep understanding of the biochemistry and immunoassay sectors, exceptional leadership capabilities, and a strategic mindset to navigate complex market landscapes.Core Competencies: Beckman Coulter Chemistry & Immunoassay Systems.

Evaluated, developed, and supported the technical services management for distributors in the Middle East region. Delivered comprehensive service and product application training both on-site and at company premises, ensuring distributors were well-equipped with the necessary knowledge and skills to effectively support our products and services.Core Competencies: Microbiology and Immunoassay systems.

Managed the Customer Application and Service Department for Organon Teknika International in the UAE. Organized and conducted service and operation training for distributors across the Middle East, ensuring they were proficient in product support and maintenance. Managed MENA region spare parts inventory and maintained adequate stock levels to meet the demands. Core competencies included microbiology, immunoassay, and coagulation systems.(BioMérieux fully acquired Organon Teknika in 2001)

Installed, repaired, and maintained products sold, loaned, or leased by Organon Teknika Canada, ensuring the highest standards of functionality and customer satisfaction. Conducted thorough installation procedures for complex laboratory equipment, including microbiology, immunoassay, and coagulation systems. Performed regular maintenance and troubleshooting to address technical issues and prevent downtime.Core Competencies: Microbiology, Immunoassay, and Coagulation systems.