Hani Roustom

Hani Roustom Email and Phone Number

CEO at Friday Harbour Resort @ Friday Harbour Resort
Hani Roustom's Location
Toronto, Ontario, Canada, Canada
Hani Roustom's Contact Details

Hani Roustom personal email

Hani Roustom phone numbers

About Hani Roustom

An engaging thought leader, memory maker, culture and community builder, I believe to truly understand luxury travel and lifestyle you must experience and adore it. Having travelled to over 70 countries and explored many cultures, I pride myself in being a global citizen. I have worked at top luxury hotel brands and have a deep understanding of what it takes to build a brand that stands out for excellence in guest experience, while focusing on increasing profitability and asset valuation. I am also a member of the Standards Advisory Committee of the Forbes Travel Guide. My focus is on optimizing hotel & resort business and building communities within individual properties and the industry as a whole. Looking at a hotel’s role in its community is good for guests, the city and business. Creativity in enhancing the surrounding community has laid the foundation for my efforts in increasing occupancy and guest satisfaction. Through my roles as General Manger & Managing Director, I have learned to optimize the value of the assets which I am entrusted. At my current home base in Toronto, my involvement in many of the city’s most transformative projects in the luxury hospitality scene has helped me understand the importance of cooperation across industry sectors for the common good. Toward this goal, I participated in Mayor Tory’s LA Mission, promoting Toronto as a leading destination for film & entertainment production. Along with other leaders, I helped orchestrate the relocation of Toronto Fashion Week to Yorkville. This was pivotal in further elevating the status of Yorkville as a top fashion destination. The halo effect for The Hazelton Hotel was a substantial lift in positioning, and increase in profitability & occupancy. During my time at The Hazelton, the hotel attained & retained its number 1 ranking on Trip Advisor for 4 consecutive years and was deemed the finest boutique hotel in the city. A key benchmark to measure my success is my ability to inspire and develop talent. To that end, I worked with a coalition of industry leaders to address the labour shortage in hospitality and launched Be-Our-Guest. The program is a student co-op aimed at introducing a new generation of leaders to the exciting world of hospitality & tourism. The trickle down benefit is seen across the industry. I continually seek out positive change because I realize that nothing in life is ever permanent. Now, more than ever, we need leaders who think and act like global citizens, and who are willing to come together to transform the way we live, travel and do business.

Hani Roustom's Current Company Details
Friday Harbour Resort

Friday Harbour Resort

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CEO at Friday Harbour Resort
Hani Roustom Work Experience Details
  • Friday Harbour Resort
    Ceo
    Friday Harbour Resort Dec 2020 - Present
    Innisfil, Ontario, Ca
    Friday Harbour is a 600-acre Luxury Life Style Resort community, located on the shores of Lake Simcoe. Less than a one-hour drive from Toronto, Friday Harbour’s stunning 1300 residences feature a variety of residences including waterside locations with private boat slips. Amenities include a prestigious 18-hole golf course, the largest inland fresh water man made Marina in North America, a nature sanctuary, sports facilities, and several onsite upscale retailers and restaurants.
  • The Hazelton Hotel
    Managing Director
    The Hazelton Hotel Oct 2019 - Dec 2020
    Toronto, Ontario, Ca
    Raised the profile of the property and repositioned The Hazelton Hotel as one of Canada’s leading luxury brands. I executed a turnaround strategy, achieving a sizeable increase in occupancy profitability and asset valuation. Under my tenure, The Hazelton Hotel has remained the number one hotel on Trip Advisor for a record four years; leading all other luxury brands on key operational benchmarks. I also launched the #HazeltonCares food initiative to serve freshly cooked meals to frontline workers and citizens in need, as a way to give back to the community that hosts us.
  • The Hazelton Hotel
    General Manager
    The Hazelton Hotel Jan 2016 - Sep 2019
    Toronto, Ontario, Ca
    Overseeing all hotel operations, I received numerous awards including the hotelier of the year award in 2018 from Dine Magazine.
  • Shangri-La Hotels And Resorts
    Executive Assistant Manager - Food & Beverage
    Shangri-La Hotels And Resorts Jun 2013 - Jan 2016
    Hong Kong, Hk
    I was a part of the team that led a newly launched Shangri-La hotel, into becoming one of the leading brands in Toronto. Lead the effort for the hotel to achieve the CAA 5 Diamonds Award.
  • Four Seasons Hotels And Resorts
    General Manager, Cafe Boulud & Dbar
    Four Seasons Hotels And Resorts 2012 - Jun 2013
    Toronto, Ontario, Ca
    Launched the company’s new flag ship in Toronto, leading the opening of Café Boulud, and working along celebrity chef Daniel Boulud. This Four Seasons became the first in Canada to hold both the Forbes 5 stars and the CAA Guide 5 Diamonds awards. dbar became the best performing bar within the company.
  • Four Seasons Hotels And Resorts
    Director Of Restaurants & Bars
    Four Seasons Hotels And Resorts 2010 - 2012
    Toronto, Ontario, Ca
  • Four Seasons Hotels And Resorts
    Bar Manager, Avenue
    Four Seasons Hotels And Resorts Jun 2008 - Jun 2010
    Toronto, Ontario, Ca
  • Four Seasons Hotels And Resorts
    Director Of Restaurants & Bars
    Four Seasons Hotels And Resorts May 2006 - Jun 2008
    Toronto, Ontario, Ca
  • Louis Cruise Lines, Thomson Holidays
    Operations Manager
    Louis Cruise Lines, Thomson Holidays 1998 - 2004

Hani Roustom Skills

Hotels Food And Beverage Hospitality Management Hospitality Restaurants Hospitality Industry Hotel Management Resorts Pre Opening Operations Management Leadership Revenue Analysis Banquets Cuisine Micros Team Leadership Catering New Business Development Project Management Marketing Business Strategy Business Process Improvement Innovation Management Product Innovation Management Tourism Rooms Division Yield Management Customer Service Restaurant Management Business Development Banquet Operations

Hani Roustom Education Details

  • Cornell University
    Cornell University
    Hospitality Management
  • Bournemouth University
    Bournemouth University
    Hotel Management

Frequently Asked Questions about Hani Roustom

What company does Hani Roustom work for?

Hani Roustom works for Friday Harbour Resort

What is Hani Roustom's role at the current company?

Hani Roustom's current role is CEO at Friday Harbour Resort.

What is Hani Roustom's email address?

Hani Roustom's email address is hr****@****tel.com

What is Hani Roustom's direct phone number?

Hani Roustom's direct phone number is +141638*****

What schools did Hani Roustom attend?

Hani Roustom attended Cornell University, Bournemouth University.

What are some of Hani Roustom's interests?

Hani Roustom has interest in Social Services, Children, Economic Empowerment, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.

What skills is Hani Roustom known for?

Hani Roustom has skills like Hotels, Food And Beverage, Hospitality Management, Hospitality, Restaurants, Hospitality Industry, Hotel Management, Resorts, Pre Opening, Operations Management, Leadership, Revenue Analysis.

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