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Hamniece Siddiqui is listed as MSP Senior Technical Client Support Specialist (L2) | Customer Success Specialist | Client Onboarding Specialist at Next Generation Technology Solutions, a company with 8 employees, based in Lahore, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Hamniece Siddiqui.
Hamniece Siddiqui previously worked as Senior Technical Support Engineer (L2) at Next Generation Technology Solutions and Technical Support Engineer at Next Generation Technology Solutions. Hamniece Siddiqui holds Master'S Degree, Computer Science from Bahria University.
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As an experienced IT professional with a passion for technology, I have honed my skills in a variety of technical environments. My experience includes:--Managing computer systems and networks for small and medium-sized businesses, ensuring that all systems operate at peak efficiency and security.--Developing and implementing backup and disaster recovery plans to minimize downtime in the event of system failures or other emergencies.--Troubleshooting complex technical problems, utilizing my extensive knowledge of operating systems and software applications.--Providing excellent customer service and technical support to end-users, helping to resolve issues quickly and effectively.--Staying up-to-date with the latest industry trends and advancements, allowing me to provide cutting-edge solutions to clients.I have a strong track record of delivering high-quality results and working collaboratively with clients and colleagues to achieve shared goals. I am committed to continuing to grow and develop my skills as a technology professional and am excited about the opportunity to work with new clients and take on new challenges in the future.
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A career timeline built from the work history available for this profile.
Lahore, Punjab, Pakistan
-- Incident management on various ITSM tools handling with ServiceNow/Fresh Service/Jira/ServiceDesk Plus in MSP environment.-- Achieved customer satisfaction rate while administering systems. Resolved issues and escalated problems with knowledgeable support and quality service.-- Supported scheduled changes by working closely with development teams.
Lahore, Punjab, Pakistan
-- Actively participated in knowledge sharing, documentation, and training initiatives to enhance the overall effectiveness and efficiency of the technical support team.-- Implementing solutions and applications, upgrades on Windows, Mac and Linux VDI environments.-- Utilized problem tracking techniques to identify and steer problematic issues through to.
Jeddah, Makkah, Saudi Arabia
-Setting up User Account Control (UAC) and maintenance of already available accounts on the network.-Able to provide Level 2 IT Support and Basic Level 3 Support for IT problems.-Backup products, DNS/DHCP, TCP/IP Ethernet, and wireless router Configurations.-Lead a team of systems technical support, and coordinates with different departments.-Responsible.
Multan, Punjab, Pakistan
-Resolved 100+ escalated help desk requests.-Managing over 50+ User account control policies and registries and managing while creating new policies and documentation.-Assist with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations.-Setting up new users' accounts and profiles and dealing with password issues.
Pakistan
-Assessed, documented, and reported on student progress for the IT Essentials computer Training-Created clear, engaging lessons to draw interest and develop students' to program in Cisco Dashboard.-Developed accurate course descriptions and select high-quality learning materials to maintain consistency across different course sections.-Facilitated computer.
Pakistan
-Provided in-house training to new team members concerning the maximum efficiency of standardized training approaches.-Analyzed training, team outcomes, and course delivery metrics to produce reports for senior management.-Developed and improved training courses to increase staff performance and overall training effectiveness.-Recruited, trained, and.
Other employees you can reach at ngtsol.com. View company contacts for 8 employees →
Taha Nabeel
Colleague at Next Generation Technology Solutions
Sialkot District, Punjab, Pakistan, Pakistan
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NN
Navnath Nimbalkar
Colleague at Next Generation Technology Solutions
Akluj, Maharashtra, India, India
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RA
Rana Atif Mehmood Khan
Colleague at Next Generation Technology Solutions
Lahore, Punjab, Pakistan, Pakistan
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AK
Ambreen Khan
Colleague at Next Generation Technology Solutions
Lahore, Punjab, Pakistan, Pakistan
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MM
Muhammad Majid
Colleague at Next Generation Technology Solutions
Lahore, Punjab, Pakistan, Pakistan
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MS
Mansoor Subhani
Colleague at Next Generation Technology Solutions
Lahore, Punjab, Pakistan, Pakistan
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SM
Sheikh Muhammad Aamir
Colleague at Next Generation Technology Solutions
Lahore District, Punjab, Pakistan, Pakistan
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MU
Muhammad Usman Kamil
Colleague at Next Generation Technology Solutions
Lahore, Punjab, Pakistan, Pakistan
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AA
Aisha Ahmed
Colleague at Next Generation Technology Solutions
Pakistan, Pakistan
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SA
Saud Ali
Colleague at Next Generation Technology Solutions
Lahore District, Punjab, Pakistan, Pakistan
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-Thesis on Wireless Networks and Security, -Operating Systems and Adv. Operating Systems, -Network and Adv Network Security,
-Final Year Project: Web Dev Security and Optimization. -Networks and Computer Communications. -Operating Systems and Mobile Communications.
Quick answers generated from the profile data available on this page.
Hamniece Siddiqui works for Next Generation Technology Solutions.
Hamniece Siddiqui is listed as MSP Senior Technical Client Support Specialist (L2) | Customer Success Specialist | Client Onboarding Specialist at Next Generation Technology Solutions.
Hamniece Siddiqui is based in Lahore, Punjab, Pakistan while working with Next Generation Technology Solutions.
Hamniece Siddiqui has worked for Next Generation Technology Solutions, Hassan Al-Amoudi Establishment, Social Club 24, The Network Home Institute Of Information Technology, and Vso.
Hamniece Siddiqui's colleagues at Next Generation Technology Solutions include Taha Nabeel, Navnath Nimbalkar, Rana Atif Mehmood Khan, Ambreen Khan, and Muhammad Majid.
You can use AeroLeads to view verified contact signals for Hamniece Siddiqui at Next Generation Technology Solutions, including work email, phone, and LinkedIn data when available.
Hamniece Siddiqui holds Master'S Degree, Computer Science from Bahria University.
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