Key Responsibilities:Team Leadership & Collaboration: • Directed cross-functional teams across both e-commerce and brick-and-mortar operations, ensuring alignment with company goals. • Coordinated closely with marketing, sales, and customer service teams to create cohesive strategies that drive customer engagement and sales growth. • Retail Operations: • Led the operational efforts for both online and physical retail stores, ensuring a consistent brand experience across… Show more Key Responsibilities:Team Leadership & Collaboration: • Directed cross-functional teams across both e-commerce and brick-and-mortar operations, ensuring alignment with company goals. • Coordinated closely with marketing, sales, and customer service teams to create cohesive strategies that drive customer engagement and sales growth. • Retail Operations: • Led the operational efforts for both online and physical retail stores, ensuring a consistent brand experience across all touchpoints. • Streamlined operational processes to improve efficiency, reduce costs, and enhance customer satisfaction. • E-commerce Operations Management: • Oversaw and optimized online sales operations through leading platforms like WordPress and WooCommerce. • Managed the end-to-end process of online sales, including order management, quality control, packaging, and delivery. • Monitored stock inventory and ensured accurate, real-time updates on e-commerce platforms. • Website Development & Management: • Led the website development team to enhance UX/UI design, ensuring a seamless and intuitive customer journey. • Directed marketing campaigns across digital platforms, coordinating with the development team to integrate promotional content and optimize site functionality. Show less

Charmara is a company specializing in producing leather bags and accessories. It collaborates with well-known online shopping platforms and also operates its own e-commerce website. As the Sales Manager at Charmara, I was responsible for:- Leading the sales team in managing all transactions with online shopping platforms, including online sales, marketing activities, product listings, and content creation. I oversaw the entire sales process, from order acquisition to product delivery… Show more Charmara is a company specializing in producing leather bags and accessories. It collaborates with well-known online shopping platforms and also operates its own e-commerce website. As the Sales Manager at Charmara, I was responsible for:- Leading the sales team in managing all transactions with online shopping platforms, including online sales, marketing activities, product listings, and content creation. I oversaw the entire sales process, from order acquisition to product delivery, while closely monitoring sales revenue and developing strategies for growth.- Managing and optimizing the end-to-end online shopping process, including order fulfillment, quality control, packaging, and timely delivery.- Monitoring and managing inventory levels, ensuring that product availability on e-commerce platforms is accurately reflected and that stock levels are maintained to meet demand.- Collaborating with the marketing team to develop compelling content for product pages on e-commerce websites, enhancing product visibility and customer engagement.- Strategically scheduling and managing social media posts on platforms like Instagram to maintain an active online presence.- Leading the creation of innovative social media content for special events and campaigns, aimed at boosting brand awareness and customer engagement.- Developing and implementing strategic sales plans, setting sales targets, and analyzing performance metrics to drive revenue growth and achieve business objectives. Show less

Key Responsibilities: • Tender Process Management: • Tracked and managed tender processes, ensuring timely and accurate reporting to the Sales Manager. • Marketing and Correspondence Follow-Up: • Followed up on marketing initiatives and managed official correspondences to maintain strong client relationships and ensure smooth communication. • Price Proposal Issuance: • Prepared and issued competitive price proposals, aligning with client needs and company pricing… Show more Key Responsibilities: • Tender Process Management: • Tracked and managed tender processes, ensuring timely and accurate reporting to the Sales Manager. • Marketing and Correspondence Follow-Up: • Followed up on marketing initiatives and managed official correspondences to maintain strong client relationships and ensure smooth communication. • Price Proposal Issuance: • Prepared and issued competitive price proposals, aligning with client needs and company pricing strategies. • Seminar Organization: • Organized educational seminars in collaboration with governmental organizations to promote industrial automation solutions. • Marketing Material Development: • Created and developed marketing materials to support sales and promotional efforts. • Advertising Design: • Designed targeted advertisements for specialized magazines, focusing on industrial automation to reach key market segments. Show less

- Responsible for Control project for Department of Commerce- Conducting business correspondence- Checking and monitoring of Marketing campaigns and sales promotion of competitors

- Development and analysis of business processes- Designing and developing Executive methods for sales department based on 4P method- member of New Product Design (NPD) committee- Measuring customer satisfaction( MCS) via market research