• Collaborate with local boat brokers and owners to manage the commissioning of new boats, overseeing rigging, bottom painting, system checks, and educating owners on operational processes.• Project Manage and execution of repairs of used boats and trade ins before they go on the market.• Provide repair services for on-water collisions and damages incurred during racing events. • Assist vessel owners in the restoration and repair of their boats, providing comprehensive service and evaluation for both private and commercial vessels.• Expert in applying high-end finishes using diverse materials including carbon fiber, fiberglass, graphite, and Kevlar. Skilled in preparing metal, wood, and fiberglass surfaces, applying specialized marine coatings in accordance with manufacturers' specifications.• Management and preparer of all client quotes and final authorization of scope of work.

• Demonstrated proficiency in securing new business and consistently generating opportunities within the housing industry.• Established strategic partnerships with construction, remodeling firms, and realtors to drive collaborative success.• Achieved excellence in residential and commercial painting, employing various techniques with both brush and spray gun applications.• Expertise in maintaining and remodeling cabinets, walls, ceilings, windows, handrails, woodwork, both exterior and interior surfaces, including plaster walls. Technically proficient in mechanical tasks such as replacing and repairing surfaces for refinishing.• Highly skilled in the safe operation of ladders, aerial platforms, spray equipment, striping machines, compressed air systems, and a variety of power and hand tools.• Responsible for all forecasting, budgeting, financial reporting as well as revenue and costing models.• Management of all subcontractors and PO’s.• Management and preparer of all client quotes and final authorization of scope of bid.

• Provided prompt, dependable, high quality marine service to customers. • Ensured service department contributes an acceptable level of gross & net profit. Maximize productivity levels of service technicians. • Reviewed and approved work-in-progress to ensure quality and timeliness. • Managed and approved estimates for marine repairs. • Created and deployed procedures to initiate and forward all customer paid, warranty and internal repair orders. • Developed procedures in conjunction with the Parts Manager which ensure smooth flow of parts to Service Technicians during jobs. • Managed employees while maintaining a very high moral amongst the team.• Maintained high customer satisfaction while ensuring repeat customers and new client business. • Management of service follow-up programs. • Adhered to budgeted revenue guidelines and expense objectives. • Develop promotional campaigns in conjunction with the parts and sales departments.• Provided reports to the General Manager when requested. • Developed monthly and annual objectives for the department in collaboration with the General Manager

• Managed daily operations of the front-end office, overseeing boat orders, repairs, and resolving client issues.• Ensured exceptional customer service standards across the service department.• Exemplified leadership in problem-solving, communication, and fostering collaborative partnerships with other departments and dealerships to optimize client outcomes.• Successfully eliminated key obstacles to significantly enhance customer satisfaction levels.

• Direct oversight of the entire production cycle for custom sails, from conducting initial Impact Flutter Tests to operating Gerber 90 cutters, managing sewing operations, performing meticulous handwork, and conducting final inspections.• Implemented rigorous QA procedures with stringent inspection criteria to ensure the highest quality standards, including final approval authorization

• Specialized in fiberglass/composite structures, using vacuum bagging, and SCRIP processes with technical focus on high-end gel coat finishes on yachts.• Consistently provided a well-executed, quality service to our boating customers