Hank Holiday Email & Phone Number

San Francsico, California, Us

As the Meta Founder, many of the foundational ideas behind Quorum1 emerged from the last decade of my personal & professional thought work. As the collective has grown, though, there are many many more brilliant founders, partners & contributors who are helping our shared vision to grow and thrive.As the Managing Partner, I oversee day-to-day operations of Quorum1 in its current form. This includes helping manage client ops, biz dev, marketing, legal, finance and other areas.

San Francisco, California, Us

San Francisco, Ca, Us

Supporting the strategic direction of the Badge List platform and the ongoing product vision.

San Francisco, Ca, Us

Role:- Leading the design, architecture & implementation of scalable web applications to serve users across business, K12 and higher ed- Building and managing a geographically distributed team of professionals in engineering, sales, marketing and business development- Go to market strategy, customer development, business workflow design, project management, professional mentorship, brand developmentKey Focus Areas:- Development of proprietary models of learning measurement which precisely quantify expertise across various knowledge domains and ecosystems (professional development, higher ed, k12, etc)- Building massively scalable data processing pipelines for learning data which ensuring native compliance with privacy regulations and ethical best practices (utilizing the Google Cloud Platform)- Delivering skill-measurement-focused machine learning tools that are integrate quickly and easily with existing business apps (LMS, CRM, CMS, Marketing Automation, Analytics, etc)

Developing technical business operations strategy and implementing Salesforce adjacent business applications.

Denver, Co, Us

Role:- Design, architecture & implementation of complex business apps and system integrations- Agile project management, internal team support- Technical leadership & guidance, technical documentation, development of best practicesKey Projects:- Scalable, asynchronous integration pipeline connecting Salesforce, GCP and AWS using Google Cloud PubSub- Full system Salesforce refactor involving 5 teams, thousands of patients, complex data migration- Secure, HIPAA compliant custom restful API infrastructure- Completely custom medical enrollment workflow engine built on Salesforce with component-based Lightning UI- Custom calendaring solution built to ensure compliance with overlapping insurance and regulatory policiesMeasurable Impact:- Helped increase enrollment throughput by 80% ($1.2M of additional annual value)- Helped increase internal feature delivery by 30% (250k of additional annual value)- Helped ensure 100% patient data security compliance across 65.7M+ data synchronization requests (0 breaches)

New York, Ny, Us

San Francisco, California, Us

Role:- Design, architecture & implementation of complex business apps and system integrations- Management of BI data pipelines, analytics & reporting systems- Technical-enablement of various business units including sales, finance and operationsKey Projects:- Custom drone fleet management app for field operators w/ component-based HTML/JS frontend and custom Salesforce API backend- Automated system for ingesting and cleaning data from FAA drone exemption requests (via Data.gov), storing data in Salesforce custom objects and integrating into key sales & marketing workflows- Custom-built support portal for enterprise customers, integrated with Salesforce contacts, Zendesk cases and internal backend system

Co-founded education technology startup focused on research & development in order to reduce friction in the global learning marketplace.

Ca, California, Us

Led the launch of the Ticketfly Customer Community. Designed and architected solution. Worked with key stakeholders in multiple business areas to validate requirements. Built custom-branded Salesforce community portal. Integrated knowledge base, customer support ticketing and other community features.

Santa Clara, Ca, Us

Role:- Developed custom business apps for multiple business areas (sales, marketing, customer support)- Helped design and iterate critical business workflowsKey Projects:- Integration of Microsoft Academic API into Salesforce opportunities to maprelationships between prospects and increase funnel velocity- Custom Visualforce-powered RMA form to eliminate manual work in processing of returned hardware- Contract management module to automate the synchronization of data from Sales opportunities to support assets

San Jose, Ca, Us

Oversaw the replacement of an expensive RMA management software with a custom-built Salesforce-based solution (generating $500K+ in annual savings):- Conducted usability study and workflow analysis around existing RMA process for hardware devices- Worked with internal stakeholders across 3 departments to develop a feasible design- Organized and managed key deliverability milestones- Built custom Apex & Visualforce based application to process and categorize returned devices- Conducted user acceptance tests- Wrote documentation, conducted virtual and in-person training sessions, managed bug-free launch

San Francisco, Ca, Us

Designed and built scalable synchronization engine which synced bi-directional updates between native Salesforce objects and AWS database of over 20 million patents. Engineered solution to operate within Salesforce governor limits and helped reduce Salesforce costs by 50%. Managed the launch and delivered a bug-free solution.

Redmond, Wa, Us

Role: Led design and development of business systems integrations and advanced Salesforce customizationsKey Projects:- Custom integration between Salesforce and legacy backend sales operations server- Salesforce triggers to transform data across sales & marketing objects

Denver, Co, Us

Role:- Developed custom business apps for all business areas (sales, marketing, finance, customer support, deployments, operations, management)- Managed small data analytics and technology services team- Helped design and manage critical business workflows across the organizationKey Projects:- Custom proposal generator built on top of Salesforce opportunities (before the existence of Apex, Visualforce or the AppExchange)- ERP integration between Salesforce and Netsuite- Custom postal-code-based territory management solution to align regional marketing, sales and support efforts (before the existence of built-in territory management in Salesforce)

San Francisco, California, Us

Developed internal business apps. Trained users. IT back-end & desktop support.

Fixed technology at remote client locations. Technical facilities management. Developed internal business apps.

B.S., Electrical Engineering, Machine Intelligence, Pattern Recognition, Engineering

Education record