Project Overview and Strategic Initiatives:- Successfully managed the Visauniversity.com project, achieving a revenue milestone of $1.51M in FY23 through the strategic launch of a subscription-based Digital Payments Library for learners.Stakeholder Management:- Collaborated closely with business stakeholders to conceptualize, design, and implement enhancements on Visauniversity.com.- Facilitated regular meetings to gather requirements, proposed effective solutions, and ensured alignment with project goals.Resource Management:- Proactively managed cost, time, and scope, ensuring the on-time and within-budget delivery of the Minimum Viable Product (MVP).- Went beyond role expectations to support developers with quality assurance, design test cases, troubleshoot production bugs, and propose effective fixes.Agile Methodology and Continuous Improvement:- Applied Agile methodologies and conducted Scrum ceremonies to foster team engagement, identify and resolve blockers, and maintain a proactive problem-solving environment.- Led continuous improvement efforts through retrospectives on previous sprints and releases, implementing lessons learned to enhance processes, team synergy, and overall project efficiency.Infrastructure Management:- Oversaw project management efforts for infrastructure needs, orchestrating the seamless transition to new servers and ensuring optimal performance.

Agile Project Management:- Orchestrated and facilitated all agile ceremonies and status reporting for four distinct stakeholder groups: Operations, Talent Management, Talent Acquisition, and Total Rewards across 13 agile projects.- Implemented new tools, such as MS Whiteboard for sprint retrospectives, enhancing the efficiency of agile ceremonies and garnering positive feedback and action items.- Streamlined Jira projects through expert utilization of prior Jira knowledge, including the removal of unused fields, alignment of workflows, and implementation of automation rules to streamline manual processes.Cross-Functional Collaboration:- Collaborated cross-functionally to tackle intricate and wide-reaching initiatives, including global vaccination status tracking and refining reporting processes for talent onboarding and payroll teams.- Ensured project compliance by vigilant budget monitoring and the timely submission of compliance documentation.Knowledge Sharing and Training Initiatives:- Pioneered the establishment of a SharePoint site housing comprehensive Jira user guides, spanning from project inception to advanced customization.- Created a dedicated section for employees to share demos showcasing their effective use of Jira.- Delivered numerous agile training sessions to scrum teams, project managers at the PMO level, and developers within the Corporate IT organization.

(Spotlight was acquired by Pearson 2021)

▪ Designed and implemented new products and pilot projects following the System Delivery Lifecycle.▪ Proactively gathered solutions to challenges and mitigated risks and issues.▪ Worked as liaison between the engineering team, production team, and sales department by negotiating on technical specification and requirements, creating a task-oriented system with most commonly used workflows, and enforcing a documentation system.▪ Supervised the QA lead and the automation engineer to ensure high productivity, efficiency, and accuracy▪ Managed, directed, and prioritized 20+ projects and AWS-platform maintenance releases.

• Provided project analysis and strategic leadership while aiming at the company’s long-term goals with the mindset of continuous growth, improvement, and scalability.• Led a protective and efficient team of 5 to design and produce high-quality products that met or exceeded client's expectation.• Built and launched new project/task management system via Atlassian (Confluence & JIRA) for the company. Managed migration and adaption to the new system. • Created specification documentations for projects, feature requests, and bugs.• Designed and documented QA tests, production workflow, and project workflow.

• Researched & analyzed data to develop customized education reports.• Co-developed HiSET® College and Career Opportunities Report, College and Career Readiness Guide, and other insightful educational reports, and managed the production process.• Recruited, trained and managed a team of Quality Assurance Assistants to ensure software releases and daily production meet requirements.• Provided excellent customer service such as developing report mock-up per customer needs, modifying reports according to customer’s feedback, and delivering final product that exceeds customer expectation.

• Managed promotional events for different clients and promoted sales.• Conducted interviews and recruited brand representative.• Trained new brand representatives marketing and sales using marketing systems and techniques.• Performed exceptional leadership skills and managed a team.

• Promoted sales during sales season by providing the best product information and great deals for customers.• Provided excellent customer services such as helping customers find sizes and products with positive feedback from customers.

• Participated in strategic planning and marketing, suggested B2C marketing strategy to promote brand name and products as well as generate revenue that covered daily expenses. • Conducted market research, identified potential competitors in the market, prepared SWOT Analysis, and Cost & Revenue Analyses to help CEO make pricing decisions.• Sent proposal to redesign company website resulting in receiving approval from the CEO then being put in charge of its entire development and maintenance.• Attended events with CEO to promote company brand and products.• Contacted manufacturers to obtain quotes for producing company products.