Lead all business development efforts to define positioning strategy, service offerings, and target market as well as engaging prospective clients. Responsible for initial introduction of Hanlon Creative, presentation of strategy and executions to support client branding and advertising campaigns, onboarding of new accounts, and assembling the team to support all client engagements. Oversee all client service operations to ensure quality of service level, consistency of brand experience, and ongoing development of client relationships. Evaluate operational requirements necessary to support business growth, client support, and ongoing efficiency. Drive internal efforts to develop new product and service offerings, explore market opportunities, and build strategic alliances that support business expansion and diversification goals. Maintain a consistent 15% - 20% annual growth rate, a 7-year average client tenure, and a Dunn & Bradstreet Customer Satisfaction Rating in the 90th percentile for all service categories.