Who is Hanna Bodnar? Overview
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Hanna Bodnar is listed as Co-Founder at Politheon, based in Lawrenceville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Hanna Bodnar.
Hanna Bodnar previously worked as IT Support Professional I at Georgia Tech Research Institute and Research Support Operations at Georgia Tech Research Institute. Hanna Bodnar holds Master Of Science - Ms, Data Analytics from Georgia Institute Of Technology.
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Politheon
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Profile bio
About Hanna Bodnar
My tenure as an IT Support Professional at Georgia Tech Research Institute was marked by a commitment to ensuring seamless end-user experiences through meticulous installation, configuration, and ongoing hardware and software maintenance. Partnering with the Information and Communications Laboratory team, we enhanced systems operation and expanded our knowledge base, fostering a robust support environment.Currently advancing my expertise at Georgia Institute of Technology, I am honing my skills in Applied Machine Learning and Data Analytics as a graduate student. This educational journey is sharpened by certifications in AI and hands-on experience with Machine Learning algorithms, setting the stage for contributing to transformative projects in the tech arena.
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4 roles
Hanna Bodnar work experience
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It Support Professional I
As a TEMP - IT Support Professional I, I am tasked to install and configure hardware/software components to ensure smooth usability for end-user. My core responsibility is to determine hardware and network system issues using proactive troubleshooting techniques and technical methods. I have to perform testing and evaluation of new software and hardware as well as conduct daily backup operations. My key contributions were:• Troubleshot and replaced damaged hardware components.•… Show more As a TEMP - IT Support Professional I, I am tasked to install and configure hardware/software components to ensure smooth usability for end-user. My core responsibility is to determine hardware and network system issues using proactive troubleshooting techniques and technical methods. I have to perform testing and evaluation of new software and hardware as well as conduct daily backup operations. My key contributions were:• Troubleshot and replaced damaged hardware components.• Established, organized, and maintained internal knowledge base for support products to expand available feedback and performance data. Show less
Aug 2022 - Aug 2023
Research Support Operations
While serving as Georgia Tech Research Institute: Information and Communications Laboratory, I was entrusted for assembling and architecturing new computers and mobile devices in line with internal policies on standardized software and security deployments. As a part of this job role, I conducted inventory checks and kept documentation for all shipping and deliveries of operational equipment. It was my responsibility for responding to faults in both LAN and WAN networks to restore… Show more While serving as Georgia Tech Research Institute: Information and Communications Laboratory, I was entrusted for assembling and architecturing new computers and mobile devices in line with internal policies on standardized software and security deployments. As a part of this job role, I conducted inventory checks and kept documentation for all shipping and deliveries of operational equipment. It was my responsibility for responding to faults in both LAN and WAN networks to restore connectivity. My key highlights in this role include:• Utilized efficient ticketing systems to manage support actions and requests.• Monitored systems in operation and input commands to troubleshoot areas. Show less
May 2020 - Aug 2022
Aha College Program
At Apple Inc., I resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones. As a part of this job role, I answered questions and provided information to customers about new software or hardware. Moreover, one of my key tasks was to manage high levels of call flow and responded to Tier 1 technical support needs. The following were my key contributions:• Collaborated with supervisors to escalate and… Show more At Apple Inc., I resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones. As a part of this job role, I answered questions and provided information to customers about new software or hardware. Moreover, one of my key tasks was to manage high levels of call flow and responded to Tier 1 technical support needs. The following were my key contributions:• Collaborated with supervisors to escalate and address customer inquiries or technical issues.• Translated and communicated complex technical issues into digestible language for non-technical users. Show less
May 2021 - Jul 2021
2 education records
Hanna Bodnar education
Master Of Science - Ms, Data Analytics
Bachelor Of Science - Bs, Mathematics
FAQ
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What company does Hanna Bodnar work for?
Hanna Bodnar works for Politheon.
What is Hanna Bodnar's role at Politheon?
Hanna Bodnar is listed as Co-Founder at Politheon.
Where is Hanna Bodnar based?
Hanna Bodnar is based in Lawrenceville, Georgia, United States while working with Politheon.
What companies has Hanna Bodnar worked for?
Hanna Bodnar has worked for Politheon, Georgia Tech Research Institute, and Apple.
How can I contact Hanna Bodnar?
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What schools did Hanna Bodnar attend?
Hanna Bodnar holds Master Of Science - Ms, Data Analytics from Georgia Institute Of Technology.
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