IEG4 and Agile Applications, part of the IEG Group, provide innovative digital solutions tailored for the Public Sector. Together, they serve over 180 organisations, delivering solutions across a range of service areas including Corporate, Customer, Concessionary Travel, Social Prescribing, Waste, Planning, Building Control, Land Charges, Regulatory, and Burial & Crematorium services within Local Government. In the Healthcare sector, IEG4's end-to-end Continuing Healthcare platform is driving transformation, enhancing patient outcomes, and improving overall patient experiences.With a combined legacy of excellence, innovation, and a proven track record of trusted solutions, we are uniquely positioned to drive digital transformation and maximise return on investment for our customers.Our integrated cloud-based services, backed by Microsoft’s secure Azure platform, deliver first-class software solutions that are flexible, scalable, and tailored to the specific needs of local authorities and healthcare providers. We provide end-to-end automation, boosting productivity and enhancing citizen engagement through innovative solutions powered by machine learning and seamless integration with existing back-office systems via bi-directional APIs.We offer a unified suite of service solutions that enable self-service, streamline workflows, and eliminate manual processes, allowing our customers to reduce costs, improve efficiency and accuracy, and stay ahead of evolving challenges. We support and empower organisations to rethink and redefine service delivery, to develop new commercial opportunities, and to operate more efficiently in a fast-changing landscape.We believe in the power of technology to transform lives, and are dedicated to delivering innovative, easy-to-use solutions that evolve alongside our customers’ needs. Digital tools for an evolving Public Sector

I provided assistance in setting up venues as specified by the client and suggested the most suitable design for the event where appropriate, encouraging helpful and hospitable cooperation amongst the team. I helped to ensure a safe dining experience for guests, whilst maintaining the level of professionalism in hospitality skills as expected by The Hilton. I also trained new staff members, introducing them to the various processes and guidelines to follow to provide an above and beyond service.

Attending to customers in store throughout their purchases and queries. Working behind the store understanding the high productivity occurring to provide a successful service appreciated by customers. Working on the tills, comprehending the importance of consistently attending to customers, assuring them their order is imminent. Also maintaining professional order in store, both in terms of physical and verbal communications from both staff and customers as well as the presentation of the store as a whole.